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Phil Wright Autoplex

Russellville, AR

4.7
1,822 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,822 reviews

November 24, 2023

They’re amazing i was taken care of by the best they did everything they could to make my experience wonderful I’m so proud to be a GMC owner the only thing they could have done better was to detail my dirt More

by MUSTANG05MAMA
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Phil Wright Autoplex responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Phil Wright Autoplex Team

November 22, 2023

Blake & Adam went above & beyond to locate the Traverse we wanted. Everyone we dealt with were so nice. Couldn’t have asked for better treatment! More

by Barb
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

Considerate of my "emergency" situation and took my car in for a new battery right away. More

by MAR0
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service Manager and staff
Nov 22, 2023 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

November 20, 2023

Always a great experience with the people from Phil Wright it’s never a hard sell, they listen to you and what you’re looking for and not what they want to sell you. More

by 1952MICKSTER
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Branson
Nov 22, 2023 -

Phil Wright Autoplex responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Phil Wright Autoplex. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Phil Wright Autoplex Team

November 20, 2023

We had a wonderful experience. JD was amazing and super easy to work with. Thank you More

by dixonranch2017
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Phil Wright Autoplex responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with JD was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Phil Wright Autoplex Team

November 19, 2023

Very friendly and really take care of your needs and wants !! They repaired my vehicle and installed my tires that I bought and did an excellent job More

by BRANDONSTONE74
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service department
Nov 21, 2023 -

Phil Wright Autoplex responded

Thank you for your outstanding rating about our service department, Brandon. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Phil Wright Autoplex Team

November 18, 2023

The dealership was very helpful and supportive,Have bought vehicles there for years,Would not go anywhere else, More

by wSTONEY51
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Phil Wright Autoplex responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Phil Wright Autoplex Team

November 16, 2023

Got my vehicle right in, and kept me informed on what they were doing. Good job! More

by CSSCK15
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don't know their names
Nov 17, 2023 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

November 13, 2023

Dwayne & Dalton showed very great hospitality. Great service & very fast. Thank you for your services. More

by JBIRD9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne, Dalton
Nov 15, 2023 -

Phil Wright Autoplex responded

It’s great to know that both Dwayne and Dalton provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Phil Wright Autoplex Team

November 12, 2023

Phil Wright Service is always fast and thorough. Routine service indicated a need for a minor repair. Repair was schedule and delivered as estimated. More

by SPJWEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne in Service was very personable and professional. Rick in Shuttle Service was a good representative for Phil Wright.
Nov 14, 2023 -

Phil Wright Autoplex responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Phil Wright Autoplex Team

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