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Phil Wright Autoplex

Russellville, AR

4.7
1,650 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,650 reviews

July 14, 2022

JD worked with me about every issue. He was friendly and knowledgeable and we talked for about an hour about different things. The process for getting into a nice truck was quick and eas More

by paulsmallwood
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Phil Wright Autoplex responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Phil Wright Autoplex Team

July 14, 2022

made an appointment got there got right in-and-out Thank you for being prompt More

by lips756
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zack Saxon
Jul 15, 2022 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

July 13, 2022

Very strait forward. It’s nice they don’t try and take advantage of a messed up market and sell over MSRP. More

by GDPROMOTIONSLLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Holbrook
Jul 15, 2022 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback! Sincerely, The Phil Wright Autoplex Team

July 12, 2022

Got me in the appointment at the correct time and got the oil change and tires rotated in a short time More

by DONALDSON_JOE19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 14, 2022 -

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

July 11, 2022

Best car buying experience we have ever had. Russell was very thorough, quick, and easy to talk to. There was no badgering or push to purchase a vehicle. He made sure our needs were met and went More

by SARA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Phil Wright Autoplex responded

We cannot thank you enough for your wonderful review of Phil Wright Autoplex and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Phil Wright Autoplex Team

July 10, 2022

Brain was my sale rep. He was so funny and polite at the same time. I really felt like he had my best interest at heart. He went above and beyond expectations. My husband a More

by HEIDI_DOZIER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brain sales Dept.
Jul 13, 2022 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

July 02, 2022

I dread going to this place to get anything done. Getting anything done takes forever. It should not take 2+ hours for an oil change or get two tires put on More

by MateoC
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Frank
Jul 05, 2022 -

Phil Wright Autoplex responded

Mateo, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Phil Wright Autoplex Team

July 01, 2022

Phil Wright Autoplex has ALWAYS been easy to deal with and always left there feeling very good about my purchase. It’s good to still have an honest business and people around!!! More

by TARABATES3772
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Wright
Jul 01, 2022 -

Phil Wright Autoplex responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Phil Wright Autoplex Team

June 30, 2022

Good prices. Excellent salesmen, staff and service. Friendly and helpful customer service. Nice vehicles. Good trade in. More

by DBARNHOU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Regina Hybner
Jul 01, 2022 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

June 30, 2022

Dwayne and service department Awesome people to work with.. Very professional, friendly and courteous. I will be back. More

by DAHILL1011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
Jul 01, 2022 -

Phil Wright Autoplex responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Phil Wright Autoplex Team

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