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Phil Wright Autoplex

Russellville, AR

Overview
Employees
Reviews
Vehicles
4.7
1,666 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,666 reviews

July 22, 2022

excellent friendly service I trust them with my huge investment and safety they give to the community as well More

by CWALKER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Holbrook
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Jul 26, 2022 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

Helpful
July 19, 2022

Very friendly staff. I was impressed with their eagerness to help me find my dream car. I’ll definitely be dealing with them in the future! More

by kelseyjcrawford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2022 -

Phil Wright Autoplex responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that our team was able to do this for you and we encourage you to contact us or stop by if you have any further automotive needs. Sincerely, The Phil Wright Autoplex Team

Helpful
July 18, 2022

My salesman was great. He did everything he said he would. I will be calling John the next time I am looking for a vehicle. More

by cgiles2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2022 -

Phil Wright Autoplex responded

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with John was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Phil Wright Autoplex Team

Helpful
July 17, 2022

My salesman was great! I can't say the same for the sales manger, he is a dick!! More

by russellboley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Holbrook
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Jul 19, 2022 -

Phil Wright Autoplex responded

Russell, providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

Helpful
July 17, 2022

Great to work with, Fair prices. Will do business again with PWA! Thank you for the new truck! More

by gawith0413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2022 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

Helpful
July 17, 2022

It was easy and great! Bryan was our sale guy😊 He was friendly and easy to work with! More

by kimberlyjholland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
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Jul 19, 2022 -

Phil Wright Autoplex responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Phil Wright Autoplex Team

Helpful
July 14, 2022

JD worked with me about every issue. He was friendly and knowledgeable and we talked for about an hour about different things. The process for getting into a nice truck was quick and eas More

by paulsmallwood
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2022 -

Phil Wright Autoplex responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Phil Wright Autoplex Team

Helpful
July 14, 2022

made an appointment got there got right in-and-out Thank you for being prompt More

by lips756
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zack Saxon
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Jul 15, 2022 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

Helpful
July 13, 2022

Very strait forward. It’s nice they don’t try and take advantage of a messed up market and sell over MSRP. More

by GDPROMOTIONSLLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Holbrook
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Jul 15, 2022 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback! Sincerely, The Phil Wright Autoplex Team

Helpful
July 12, 2022

Got me in the appointment at the correct time and got the oil change and tires rotated in a short time More

by DONALDSON_JOE19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jul 14, 2022 -

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

Helpful
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