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Phil Wright Autoplex - Service Center

Russellville, AR

4.4
818 Reviews
Call Service Center (877) 897-0977

818 Reviews of Phil Wright Autoplex - Service Center

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August 10, 2022

They do their best to get you the best value they can. Make a appointment! They are a very busy dealership and they are really good about turning out the work as promised. More

by MOSELEYM76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
Aug 12, 2022 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

August 07, 2022

Always appreciate the excellent customer service we receive your employ are very professional and do all that’s expected More

by FIRECAPTAIN8068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby
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Aug 10, 2022 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

Aug 10, 2022 -

FIRECAPTAIN8068 responded

firecaptain8068@aol.com

August 03, 2022

Came in for maintenance (as always). It was supper easy to schedule an appointment. The car was ready in no time. Easy in, easy out. Thank you! More

by codyduncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
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Aug 05, 2022 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

August 01, 2022

The process was extremely easy and smooth. Staff was extremely helpful and did not leave anything to be desired. More

by JOSH_158
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Brock
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Aug 04, 2022 -

Phil Wright Autoplex responded

Josh, thank you for your kind words, and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Phil Wright Autoplex Team

July 22, 2022

excellent friendly service I trust them with my huge investment and safety they give to the community as well More

by CWALKER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Holbrook
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Jul 26, 2022 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

July 12, 2022

Got me in the appointment at the correct time and got the oil change and tires rotated in a short time More

by DONALDSON_JOE19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jul 14, 2022 -

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

July 02, 2022

I dread going to this place to get anything done. Getting anything done takes forever. It should not take 2+ hours for an oil change or get two tires put on More

by MateoC
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Frank
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Jul 05, 2022 -

Phil Wright Autoplex responded

Mateo, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Phil Wright Autoplex Team

June 30, 2022

Good prices. Excellent salesmen, staff and service. Friendly and helpful customer service. Nice vehicles. Good trade in. More

by DBARNHOU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Regina Hybner
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Jul 01, 2022 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

June 30, 2022

Dwayne and service department Awesome people to work with.. Very professional, friendly and courteous. I will be back. More

by DAHILL1011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
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Jul 01, 2022 -

Phil Wright Autoplex responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Phil Wright Autoplex Team

June 22, 2022

Pleasant. Professional. Good customer relations. Creed Chronister particularly helpful in answering questions about the vehicle More

by NYPHINNY
Recommend Dealer
Yes
Employees Worked With
Creed Chronister
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Jun 24, 2022 -

Phil Wright Autoplex responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Phil Wright Autoplex Team

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