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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
805 Reviews
Call Service Center (877) 897-0977

805 Reviews of Phil Wright Autoplex - Service Center

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June 15, 2022

Great customer service was able to get the parts needed and had me back on the road within a few hours provided shuttle service as well More

by SWEEDENS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
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Jun 17, 2022 -

Phil Wright Autoplex responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Phil Wright Autoplex Team

June 11, 2022

Craig eent above and beyond to identify the issue with my truck even taking a ride to ensure we were on the same page More

by HAYDONARNOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
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Jun 15, 2022 -

Phil Wright Autoplex responded

Hi HAYDONARNOLD and thank you for your kind words. We are very happy to hear that Craig was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Phil Wright Autoplex Team

June 09, 2022

PHILI WRIGHT SERVICE DEPT THE VERY BEST TAKE CARE OF ME EVERY TIME I GO IN THERE!!!!!!! More

by TCASTONJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT.
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Jun 10, 2022 -

Phil Wright Autoplex responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Phil Wright Autoplex Team

June 08, 2022

They listen to their customers. They are Thorough when changing oil in a vehicle. They are helpful. More

by WANDTWOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David in maintenance
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Jun 10, 2022 -

Phil Wright Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team

June 05, 2022

Great place to go for service &car shopping they care about helping you and getting back to you if there is a problem that needs to be fixed More

by KAYANDRONGREER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vernon Hubbart
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Jun 07, 2022 -

Phil Wright Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team

June 04, 2022

Great experience, very nice and helpful service people. Called that day and they took care of it. Thank you More

by GREGJOHN2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jun 07, 2022 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

June 02, 2022

Fast and easy experience. They gave me a ride back to work and finished before lunch! More

by J. David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 03, 2022 -

Phil Wright Autoplex responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Phil Wright Autoplex Team

May 27, 2022

Quick and easy oil change and service check. Great customer service! I definitely would recommend! More

by Rebecca Worley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Saxon
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May 31, 2022 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

May 27, 2022

Always get great customer service and car service Easy to get an appointment and always quick to get logistics worked out for you More

by TENASPENCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2022 -

Phil Wright Autoplex responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Phil Wright Autoplex Team

May 26, 2022

Everyone in the office was friendly. They all acknowledged me as I walked in. And the service was fast. I dropped of the car and they called 45 mins later. More

by RANDALLBUSTARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2022 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

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