Phillips Chevrolet

Fixing warranty issue Brought my 2010 Equinox in for service regarding a common problem of it burning through too much oil. They were very helpful in explaining what is hap Brought my 2010 Equinox in for service regarding a common problem of it burning through too much oil. They were very helpful in explaining what is happening with the engine which is causing the problem. They explained the need for an oil consumption test in order to provide GM with the details they need so they could provide the best solution to the problem. The whole process was explained and I feel extremely confident the problem with my vehicle with get resolved by GM with the help of the employees at Phillips Chevrolet. More

Joe Hamdan I was very nervous going into the dealership. Chris Smith introduced myself and my 18 year old son to Joe Hamdan. He was so nice. I explained my situa I was very nervous going into the dealership. Chris Smith introduced myself and my 18 year old son to Joe Hamdan. He was so nice. I explained my situation to him. I am a single mother and I told him what I could afford and what my down payment could be. He assured me that he would do his best to get me the lowest rate and the lowest price on a vehicle. He is a man of his word. He worked extensively on my account trying to get me the best deal. He is the nicest guy. I will definitely recommend Phillips Chevrolet to all of my co-workers and I will send them to see Joe Hamdan. I give Joe Hamdan & Phillips Chevrolet a 10. Thank you Joe. More

Fantastic Service! It was our first time at Phillips, but we were treated like we were family. Exceptional service from Tony Cesario! I came in with my co-workers becaus It was our first time at Phillips, but we were treated like we were family. Exceptional service from Tony Cesario! I came in with my co-workers because we were on our way home from a meeting; we were taken care of right away. Could not have been a better experience, and I would recommend them to everyone! Great experience! More

Great Team, Wonderful experience! From the first contact with Phillips Chevrolet, it was a positive experience. Lisa Gonzalez set the appointment, Joe Hamdan handled the sale, and Matt From the first contact with Phillips Chevrolet, it was a positive experience. Lisa Gonzalez set the appointment, Joe Hamdan handled the sale, and Matt Braley took care of financing. Lisa Gonzalez is a good person to have on the phone as the face and the first contact with Phillips. Lisa was the reason we drove 100 miles to look at a vehicle besides the price listed. Great phone people are the life blood of a business, you have a great one! Joe was very professional and knew all there was to know about the vehicle we were purchasing, He put my wife at ease during the test drive after he found out she was really nervous about unfamiliar city driving. He coached through all the paperwork need to complete the transaction. Joe provided his computer, fax, and email so I could have the State Retirement System, my insurance company, and Credit Union send information to make the transaction run without a hitch. Joe was great a real superstar in my book. Anyone that can make a car sale painless is a star in my book. Thank you Joe! Matt Barley is another star in the Phillips family. Our credit is not the best, however Matt made us feel like we were appreciated for buying with Phillips. He talked to us about his family and listen about ours. Matt took time to explain the extended warranty thoroughly so we understood, which made our decision to get it easy. Thank you Matt! More

Bryan was great! Bryan was very helpful when it came to all the questions me and my daughter had. He was patient and flexible with our price range we were looking to s Bryan was very helpful when it came to all the questions me and my daughter had. He was patient and flexible with our price range we were looking to stay in. I will definitely recommend him to everyone I know that is interested in looking for a new car! More

Above and Beyond!! As a first time car buyer, I could not have asked for a better experience. The staff did everything they could to give me a more than fair deal on my As a first time car buyer, I could not have asked for a better experience. The staff did everything they could to give me a more than fair deal on my trade-in. It really made a difference in me being able to get the car of my dreams. They went above and beyond to make my first car buying experience the best ever! Thank you Phillips and Joe Luque for my beautiful 2014 Malibu 2LT!!! I will definitely be back! More

Finally! Someone who actually cares In a day and time when so many companies are doin very little when it comes to actually servicing thier customers. It was both refreshing and rewardi In a day and time when so many companies are doin very little when it comes to actually servicing thier customers. It was both refreshing and rewarding to meet someone like Jamie who truly cared about my needs and what I wanted. No matter what obstacle I threw at her she not only got me a satisfying answer but never lost her plesant disposition. Will / would recommend anyone looking for a Chevrolet to Phillips and woud highly recommend they ask for Jamie. I fel like I purchased a great car and gained a friend. More

Great salesman Bryan was very helpful and was willing to listen to what we were specifically looking for. He understood we were looking in a certain price range and Bryan was very helpful and was willing to listen to what we were specifically looking for. He understood we were looking in a certain price range and didn't try to over sell us. He's very friendly and was flexible with answering all our questions. I will definitely recommend him to other customers that are looking for a car More

Oil Change and More I went to Phillips Chevy this past Monday for my usual oil change. I had a concern about the right rear tire on my 2013 Chevy Equinox. I mentioned my I went to Phillips Chevy this past Monday for my usual oil change. I had a concern about the right rear tire on my 2013 Chevy Equinox. I mentioned my concerns to Tony Cesario and he said that they would check it out. He was really friendly and suggested that I get another recommended service for my vehicle which I did. Monday was a very busy day in the service area so I didn't expect to leave within the hour. Anyway, Tony came back to let me know that there was a nail in my tire and they would repair it. The cost for the entire service was not bad at all. I'm so glad that I mentioned the tire to him because I work in Chicago do a lot of driving. Once again, thank you Phillips and Tony for the great service that you provided. More

Outstanding experience In March, my husband and I decided to sell his 2007 Silverado and downgrade to a Cruze to save money on our monthly payment and, more importantly, gas In March, my husband and I decided to sell his 2007 Silverado and downgrade to a Cruze to save money on our monthly payment and, more importantly, gas! We have been a customer of Phillips Chevrolet for almost 10 years now. We have an outstanding relationship with Robert Noer, who is now the Commercial/Fleet Sales manager at the Frankfort location. Robert never hesitates to assist us with any need we have even though he is now on the Commercial end. After a few conversations with my husband, and Robert’s knowledge of where my husband works and his commute, Robert offered us a 24 test drive to ensure this vehicle would, in fact, meet our needs. Robert then set us up with Steve Sorensen who assisted us with the sale. Steve answered all of our questions, addressed all of our concerns and provided us with some comic relief during the long, tedious process of car-buying. Steve went out of his way to address me and speak to me directly, even though this car was for my husband; which was very much appreciated (when we purchased my car 3 years ago, the salesman we had only spoke to my husband like I wasn't even there). Steve was able to secure us as a customer and we highly recommend him to anyone looking to buy a new vehicle. More