Phillips Chevrolet

Great Job by Terrell Terrell Williams had the car ready for me. got me what I wanted for my trade. worked out a great deal. Thank you Terrell, Sam and Richard. I would hi Terrell Williams had the car ready for me. got me what I wanted for my trade. worked out a great deal. Thank you Terrell, Sam and Richard. I would highly recommend these guys. More

Great My overall experience was great. Carrie was patient and did a great job. I left satisfied. I would recommend this dealership and would recommend Carri My overall experience was great. Carrie was patient and did a great job. I left satisfied. I would recommend this dealership and would recommend Carrie. More

Best Dealer I've ever dealt with. Period. My recent purchase at Phillips Chevrolet was, hands down, the easiest and most upfront process I've ever had at a car dealership. They answered my dir My recent purchase at Phillips Chevrolet was, hands down, the easiest and most upfront process I've ever had at a car dealership. They answered my direct questions with actual answers, instead of what has become commonplace in, "well what number are you trying to hit on your monthly payment" or the like. We talked about the price of the vehicle vs what I wanted my payments to be. In fact, the truck I was going to buy was recently placed on DEMO, which I was less than thrilled about, but I said we could talk about the cost adjustment when I got there. Amazingly enough, Liz (internet dept) called me back a short while later and said they found essentially the same vehicle in their inventory, non-demo, for 2k less than the one I was originally interested in. They called me with something less expensive than I was looking at. Perhaps it's just me, but I feel like that is rare. It was a 2 hour drive to get their, and aside from a few clarifying rounds of questions once finance got involved, it was straightforward. No gimmicks, no pressure, no BS. On the other hand, it was an absurdly long wait to get into finance and finalize the deal. All parties were good to go, but finance was really backed up; which leads me to this point...it's a volume dealer. They sell a lot of cars. They sold at least 7 during the time I was there. If you are looking to purchase from Phillips, leave a deposit before embarking. There are no hoops to jump through to get it back, as I witnessed a potential customer take return of his while I waited for finance. Ultimately, they are a dealership, after all, and the same story of trade-in value being a lot lower than you'd like is just as true here as it is in any dealership I've found. That was the only potential concern for completing the deal, but they matched another dealerships offer (which was 4k higher than their initial) and that was that. For the vehicle I was looking at, there were no other dealers remotely close to their prices. Being a volume dealer has benefits for all... Initially I dealt with Liz & Chris in the internet department and they were absolutely great. straight answers and going above/beyond what I have been through with every other dealership. When I arrived I worked with Joe Luque. He is a genuine individual and looked after me and my interests quite well. Keep up the good work, everyone. More

Horrible Service I recently bought a new 2017 Corvette Grand Sport from Phillips Chevrolet (Sales Team was good to work with). One of the transmission lines came off I recently bought a new 2017 Corvette Grand Sport from Phillips Chevrolet (Sales Team was good to work with). One of the transmission lines came off 199 miles from the dealership and left me stranded. The car was hauled to another dealership which they had it fixed a few days later. Now the car has a vibration somewhere in the driveline. I explained the problem (feels like running over rumble strips every 5 seconds) to service department and offered to take a tech on a ride to show what the problem was since it was a three hour round trip for me to come to the dealership. I was informed that wasn't necessary and no one was available anyway. The next day I was informed there was nothing wrong with my new Corvette and that the vibration was from the tires being cold. I told the service advisor (Christine Finch) that was not true since I just left Texas, where it was 81 degrees, and the vibration was still there. They agreed to look at the car again, called me the next day and told me the exact same thing. I asked if they even took the tires off to see if they could find a problem and she informed me that they didn't see the need but, they did check the suspension for any loose hardware. Why they were checking the suspension, I have no idea since I told them the vibration was in the drivetrain. 7 hours of my time wasted...Beware More

Tom Kelly He was very helpful in getting my truck. He got me my ideal payment. He was able to fix something that needed fixed after I signed the deal. 2nd truck He was very helpful in getting my truck. He got me my ideal payment. He was able to fix something that needed fixed after I signed the deal. 2nd truck from here. I would recommend to anyone. I will come back for 3rd truck in the future. More

Not hard to see why they are #1! Konrad was a pleasure to deal with. He greeted us right away when we got out of our car and helped us find the vehicle that fit our needs. He was un Konrad was a pleasure to deal with. He greeted us right away when we got out of our car and helped us find the vehicle that fit our needs. He was understanding, personable and worked quickly with his team to negotiate a fair deal. Once the deal was finalized he even went the extra mile to help us transition from the old to the new. Thank you again for your service in the military and all the best to you in your new civilian career. Richard was quick and knowledgable. He got everything right with all the paperwork, took the time to explain everything and made the process as painless as possible. Thank you both and keep on being #1! More

Good stuff Knowledgeable regarding car make and model. Quick easy process. Purchase, financing, leasing options well explained. Overall very pleasant experience Knowledgeable regarding car make and model. Quick easy process. Purchase, financing, leasing options well explained. Overall very pleasant experience and would really really recommend dealership More

Tom was great Did not like the haggling over the price of the vehicle I purchased. I also had to haggle over the interest rate. When I said when I first walk in tha Did not like the haggling over the price of the vehicle I purchased. I also had to haggle over the interest rate. When I said when I first walk in that I wasn't going to pay more then 2.9 percent. More

Excellent Service My wife and I both bought vehicles from Phillips the same day. The experience from beginning with Sales Person Lisa Gonzales to the end with Finance G My wife and I both bought vehicles from Phillips the same day. The experience from beginning with Sales Person Lisa Gonzales to the end with Finance Guy Rich was 1st class. They treated us like they really cared and show us great professionalism. More

Found the car we wanted and we are very happy with it We bought a chevy Equinox. We had very specific needs that we were trying to fulfill. We compared probably at least 8 similar vehicles. All of basical We bought a chevy Equinox. We had very specific needs that we were trying to fulfill. We compared probably at least 8 similar vehicles. All of basically the same size and features. We feel that chevy gave us the best value for the money. Q More