Phillips Toyota - Service Center

Customer focused Andrew was friendly, new his products, and focused on customer satisfaction! I had a time frame to get this done, and he exceeded my expectations. I Andrew was friendly, new his products, and focused on customer satisfaction! I had a time frame to get this done, and he exceeded my expectations. I went there for a warranty issue, and saw a new vehicle I liked. Imagine that! More

Scheduled . Maintenance From start to finish my service was handled professionally and efficiently. Very nice dealership. I drive 20 miles for this appt. I'll c poo continu From start to finish my service was handled professionally and efficiently. Very nice dealership. I drive 20 miles for this appt. I'll c poo continue to B-) use Phillips Toyota service More

Service October 12, 2017 I scheduled an appointment with Rhonda who always does an exceptional job in communicating what needs to be done on my Avalon. She always has a warm a I scheduled an appointment with Rhonda who always does an exceptional job in communicating what needs to be done on my Avalon. She always has a warm and friendly greeting when I arrive and sees that the work is done in a timely fashion. She’s the best! Marty Yaeger More

easy deal Felt it was an easy process and I got a fair deal. I liked working with Tracy no pressure made it a great experience. Everyone was super nice ! Felt it was an easy process and I got a fair deal. I liked working with Tracy no pressure made it a great experience. Everyone was super nice ! More

Fast, friendly & thorough The A/C fan stopped working, and a part was required. Since the part had to be ordered, the technician showed me an easy way get the fan to work wh The A/C fan stopped working, and a part was required. Since the part had to be ordered, the technician showed me an easy way get the fan to work while waiting for the new fan blower motor to come in. I had honestly expected to be fully without A/C until the part arrived, as I had been without A/C for several days prior to bringing my car in. I was very happy with the "quick fix", as well as the more permanent repair. Our Toyota Corolla was purchased at Phillips Toyota new in March, 2016, at which time we also purchased the extended warranty. Our Salesman at the time, Mark Ezzell, told us that the extended warranty would pay for itself in the long run, and he was 100% correct. If and when we need to buy a new car, we will return to Phillips Toyota. More

Outstanding! An unexpected oil leak, generated an unscheduled visit without an appointment. The Service Manager, Tony, and Mark were attentive, efficient, and very An unexpected oil leak, generated an unscheduled visit without an appointment. The Service Manager, Tony, and Mark were attentive, efficient, and very courteous! It was a pinched oil plug grommet. Easily repaired and quickly on my way. Exceptional price! Did not take customers with appointments out of the Que. Highest recommendations! More

A very pleasant experience We brought our 2010 Rav 4 in for Servicing and left with a 2017 Rav 4. A very pleasant experience, Mike was extremely pleasant as was his Manager. H We brought our 2010 Rav 4 in for Servicing and left with a 2017 Rav 4. A very pleasant experience, Mike was extremely pleasant as was his Manager. Hassle free, and no bait and switch! I will go back for all of my cars. I have owned Toyota Rav 4's from the first year they came out - This is my 6th Rav 4. Excellent car, excellent dealer ship. More

Rhonda Cook, Service Advisor: Efficient & Professional Your Service Advisor Rhonda Cook is really a big assset to your company. She is very efficient and professional. She listens and responds well to c Your Service Advisor Rhonda Cook is really a big assset to your company. She is very efficient and professional. She listens and responds well to customers. I believe customers who leave happy after any encounter will stay with Toyota, I'm one of them (since 1991). More