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Planet Honda

Union, NJ

Overview
Employees
Reviews
Vehicles
4.6
3,814 Reviews
Home of the "Planet Advantage" - "Where Buying a Car is Fun!" When you buy a car from Planet Honda, we give you ALL of the following: $1,000 Additional Trade-in Value Guarantee - Have all your services performed with us and we will guarantee your vehicle will be worth at least $1,000 more at trade-in time. 72-Hour Exchange Policy - We want you to LOVE your new or pre-owned vehicle. If for ANY REASON you are not totally satisfied with the vehicle, simply bring it back within 72 hours of purchase (with no more than 300 miles more on the odometer than at time of purchase) and you can pick ANY OTHER VEHICLE for sale at our dealership to replace the one you purchased. 30 Day Lemon-Free Pledge - if your vehicle requires an unreasonable amount of service within the first 30 days, return it and we will exchange it for one of equal or greater value...all you pay is the difference. Planet Honda's Best Value Guarantee - Find the same vehicle, with the same options and same package of benefits, for less money at any dealership within 10 days of purchasing your vehicle from us, we will PAY YOU DOUBLE THE DIFFERENCE IN CASH. AND..... All of our Used Car Inventory is PLANET PROTECTED! Inspected-Repaired-Guaranteed! 3 MO/3000 MI Warranty! 72 HR/300 mi Exchange Policy! 30-Day Lemon-Free Pledge! CarFax Vehicle History Protection! NADA Book Value Protection! BEST VALUE GUARANTEE! Call us today at (877) 411-8072 to learn more about these FANTASTIC BENEFITS! You won't find them anywhere else but at Planet Honda - Where Buying a Car is Fast, Friendly, Fair and FUN!
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2285 US-22

Union, NJ

07083

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Showing 3,814 reviews

November 11, 2023

Very Easy to deal with. Friendly and make our experience comfortable. Derek explain our deal well and make sure that we understand everything. More

by Rene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lois
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Nov 14, 2023 -

Planet Honda responded

Hi Rene, Thanks a bunch for the 5-star review! We're thrilled to hear that your experience was very easy and comfortable. Derek is a valued member of our team, and it's fantastic that he made sure you understood every detail of your deal. If you ever have more questions or if there's anything else we can assist you with, don't hesitate to reach out. We appreciate your trust in us!

Helpful
November 03, 2023

Freddy Castillo is the agent to work with. I highly recommend this agent to get the job done right! More

by c2m.iwa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Planet Honda responded

Hi! Thank you for taking the time to leave us a review. We are so happy that Freddy was excellent to work with. We hope to see you again soon! Enjoy the road ahead!

Helpful
October 26, 2023

I enjoyed a good car buying experience with detailed explanations every step of the way. More

by Maxine L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Crispin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn D.
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Oct 27, 2023 -

Planet Honda responded

Maxine, we want our Planet Honda customers to be confident when making the decision to purchase a vehicle, and it's great to hear you were comfortable in the choice following an informative visit with our team. Thank you very much for your time, business and kind feedback. Travel safe, enjoy the road and come back to see us again sometime.

Helpful
October 10, 2023

Pure bait and switch. I was given a written (emailed) quote online for a Honda Ridgeline. The quote was for a specific vehicle and was detailed - amount down, monthly paym More

by dab
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Cesar
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Oct 12, 2023 -

Planet Honda responded

Hello David, It is important to us that our customers feel they are treated fairly and receive fully transparent pricing throughout their purchasing experience. Your feedback is concerning, and I'd like to speak with you personally for more details so that I can ensure this matter receives proper attention. Please contact me through the number below at a time that is convenient for you. Thank you, Sue Lerch Customer Experience Manager 908-838-7526

Helpful
October 10, 2023

Nice location. Vast selection. Easily accessible. Friendly staff. Easy to checkout. What else can I say. More

by MP Rodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Planet Honda responded

We certainly appreciate the many compliments, MP, and thank you for working with us here at Planet Honda. It's our pleasure to have helped you enjoy friendly assistance and an easy experience while working with the team. Please travel safe, enjoy the road and let us know whenever we can be of help with anything else along the way.

Helpful
September 17, 2023

It’s a good dealership. Beware they add additional fees to their used cars. Cilajet cost me $1,449, other fees totaled $1,500, clerical & document fees $800, $995 for destin More

by secortes0124
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Danny O Boye
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Sep 20, 2023 -

Planet Honda responded

Hello, We appreciate the opportunity to earn your business. While our preowned vehicles do include varying additions, we strive to provide thoroughly transparent pricing to our customers. Though your compliment to our dealership is appreciated, we want your experience to be five-star worthy and it’s unfortunate to see we fell short of that goal. I’d like to discuss your experience with you further and ask that you contact me through the number below at your convenience. Thank you, Sue Lerch Customer Experience Manager 908-838-7526

Helpful
September 14, 2023

Fast and Friendly Service when leasing my vehicle. Derek Mohammed was a pleasure to work with. More

by Aniciam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Planet Honda responded

Hello, Thank you very much for trusting us with your leasing needs. Derek will be happy to hear you found working with him enjoyable and it was our pleasure to provide fast and friendly assistance. Drive safe, have fun and come back to see us again sometime here at Planet Honda.

Helpful
September 09, 2023

I had a very good experience with Planet Honda in union NJ. Frankie Talarico, was very professional and answered all my questions and concerns. I just want to say thank you, Will gladly recommend other More

by Staten8106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Talarico
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Planet Honda responded

Hello, Thank you for the opportunity to earn your business here at Planet Honda. It will mean a lot to Frankie learning his professional, informative guidance helped address any concerns you had and earned your recommendation. We're dedicated to keeping you satisfied throughout vehicle ownership and can be reached for support whenever there is need. Travel safe and enjoy the road.

Helpful
September 05, 2023

Extremely dissatisfied. Last year2022 the battery had to be replaced but covered by the warranty.This year 2023 battery was again replaced but had no warranty all though it More

by Jafelipe724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Ferreira
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2023 -

Planet Honda responded

Hello, Thank you for bringing this to our attention. We take feedback seriously, and I'm sorry to hear that there is confusion regarding your battery warranty. We'd love to get this issue resolved for you promptly, so please use the below contact to reach me so that I may address this directly. I look forward to speaking with you soon. Best, Sue Lerch Customer Experience Manager 908-838-7526

Helpful
August 30, 2023

Excellent service by Derek Mohammed. I will recommend Planet Honda and Derek Mohammed to all friends and family. More

by Mr.holland88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Planet Honda responded

Hello Mr. Holland, Hearing that his excellent service has earned your recommendation will make Derek proud. Thank you from all of us here at Planet Honda for your time, business and kind feedback. We wish you happy and safe travels ahead and hope you'll consider working with us again down the road.

Helpful
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