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Platinum Chrysler Dodge Ram Jeep
Terrell, TX
309 Reviews
Platinum Chrysler Dodge Ram Jeep in Terrell, Texas!
Experience Standout Car Shopping at Platinum Chrysler Dodge Ram Jeep Serving Terrell, Garland, Mesquite, Rockwall, and beyond!
Providing you with new and used cars, along with parts and service is our focus, at Platinum Chrysler Dodge Ram Jeep. We want to give those in Terrell and others we serve in Garland, Mesquite, Rockwall an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Chrysler, Dodge, Jeep or Ram model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. We proudly serve drivers in Dallas, Garland, Greenville, Mesquite, Plano, Richardson, Rockwall, Tyler, and beyond!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 309 reviews
December 21, 2019
Terry was absolutely AMAZING!!!! I will definitely refer everyone i know to him! He made sure i was in a vehicle i felt safe in & loved! He never tried to talk me into getting something i didn’t want just t everyone i know to him! He made sure i was in a vehicle i felt safe in & loved! He never tried to talk me into getting something i didn’t want just to benefit him or the dealership. He made conversation with my mom and I for the long few hours we were there and made us feel very much like family! More
by Madison Bass
Employees Worked With
Helpful December 13, 2019
Excellent experience with Will and Bre!!! Will definitely send all my friends there, Love my new Ram and will be sending referrals there. Great sales team, thanks!!! definitely send all my friends there, Love my new Ram and will be sending referrals there. Great sales team, thanks!!! More
by gdom10
Employees Worked With
Will Johnson and Scott in finance, Breanna Brown
December 02, 2019
Fraud Dealership. When they were appraising my vehicle they were not checking all the accessories on my trade in so they can lowball me. Another dealership who's trying to scam customers especially disab they were not checking all the accessories on my trade in so they can lowball me. Another dealership who's trying to scam customers especially disabled combat veterans. Anti-patriotic dealership!! Shame on the owner and management. Not once did they acknowledge my service to this country and spending the rest of my life in a wheelchair because of it. More
by Pgalles
Employees Worked With
December 01, 2019
Brad Cox at Platinum was great to work with - very helpful and professional. I drove 500 miles out of state for my new vehicle purchase because it was the best price. My experience was very good. helpful and professional. I drove 500 miles out of state for my new vehicle purchase because it was the best price. My experience was very good. More
by Clay from New Mexico
Employees Worked With
Brad Cox
November 28, 2019
Ron was great and Kyle and Matt was as well. I was taken care of and my wife’s Jeep was fixed to her satisfaction.... “ happy wife, happy life” thanks guys care of and my wife’s Jeep was fixed to her satisfaction.... “ happy wife, happy life” thanks guys More
by srbentley3
Employees Worked With
Ron Vigil, Matt Bower, KyleYoungblood
November 24, 2019
He is very good on helping me pick out what I really like. He is very good at explaining the pros and cons of the car. like. He is very good at explaining the pros and cons of the car. More
by Anonymous
Employees Worked With
November 21, 2019
Excellent service. The price they promised didn’t change unlike other dealerships that have hidden fees or packages added. It is well worth the trip to the Platinum dealership. I highly recommend purchasing unlike other dealerships that have hidden fees or packages added. It is well worth the trip to the Platinum dealership. I highly recommend purchasing from them. More
by johnny
Employees Worked With
November 17, 2019
Good service. Tried hard to earn business. Took a little long to get papers signed but they were very busy. We did most of the transaction by phone long to get papers signed but they were very busy. We did most of the transaction by phone More
by pamchavers
Employees Worked With
Joshua Shepard
November 16, 2019
Great place. Brad the salesman was awesome to deal with. Will go back in the future for other vehicle purchases. Have purchased many vehicles at this dealership before platinum took over and it is a much b Will go back in the future for other vehicle purchases. Have purchased many vehicles at this dealership before platinum took over and it is a much better experience. More
by Lybrandlance482
November 08, 2019
Everyone was so kind and helpful! There was absolutely no pressure or ‘gotchya’ gimmicks. I felt like I was really valued and listened to! The purchasing process was quick and painless. I would absolutely re pressure or ‘gotchya’ gimmicks. I felt like I was really valued and listened to! The purchasing process was quick and painless. I would absolutely recommend this dealership to anyone looking for a new vehicle! More
by Meganr2019
Employees Worked With
Breanna Brown, Joshua Shepard
