Platinum Volkswagen

Best Car buying experience ever From the very beginning Joe was terrific. He really listened to what was important to us and WHY we were there. At no point in the process did I fee From the very beginning Joe was terrific. He really listened to what was important to us and WHY we were there. At no point in the process did I feel like I was being sold. He worked within my finances and got me more car than I ever expected right within my budget. I would highly recommend this dealership. It was the most pleasant experience I have ever had purchasing a car. Kudos to Joe and the rest of the Platinum Volkswagen staff. More

Great experience with Kadieem From start to finish Kadieem was incredible. He made the process of getting into my new veichal a breeze and I know he did his absolute best at gettin From start to finish Kadieem was incredible. He made the process of getting into my new veichal a breeze and I know he did his absolute best at getting me the perfect deal. He is your guy to go to!! More

friendly dealership RANDY TREATED US LIKE FAMILY. VERY FRIENDLY AND TOOK HIS TIME SHOWING US ALL THE FEATURES OF ALL THE CARS WE LIKED. HE WENT OVER PROS ANDS CONS. TO HE RANDY TREATED US LIKE FAMILY. VERY FRIENDLY AND TOOK HIS TIME SHOWING US ALL THE FEATURES OF ALL THE CARS WE LIKED. HE WENT OVER PROS ANDS CONS. TO HELP US MAKE A GREAT DECISION FOR OUR FAMILY. More

Wonderful Experience! Yesterday I went to Platinum VW and it was Wonderful! Shalisa was great! She lead me to Joe Riccobone, who sat with me and helped me with the sale! He Yesterday I went to Platinum VW and it was Wonderful! Shalisa was great! She lead me to Joe Riccobone, who sat with me and helped me with the sale! He was great, so nice and soft spoken. He was not pushy at all! I have been to other dealerships, and it was so stressful! But as soon as I stepped in the door everyone made me feel comfortable! What a breath of fresh air! Next time you are in Hicksville and need a car, stop in to Platnum VW, they are Awesome! I also want to shout out Bill and Jim! I will be recommending everyone I know to them! I leased the car I wanted at an amazing price, I left so extremely happy! Greatest car buying experience ever! Thank you my friends at Platinum VW! Continue the Amazing work! This is what Customer Service is all about! You now have a customer for life!!!!!! God bless you guys!!!!!!!!! More

Great experience at Platinum VW I just entered into my third lease with Platinum VW. Joe, who has worked with me on all three of my leases, said that this is almost unheard of, but I I just entered into my third lease with Platinum VW. Joe, who has worked with me on all three of my leases, said that this is almost unheard of, but I have had such positive experiences at Platinum that going with them a third time was an easy decision. The dealership offers fair prices, and Joe has always quickly returned emails and phone calls. The service department accommodates late drop-offs, and it has always been easy to make an appointment. Jim, who has explained all of the technology features in my past two cars, is knowledgeable and helpful. I would HIGHLY recommend Platinum VW to anyone looking for a new car. They truly try to make you feel like part of the Platinum family as they establish positive relationships with customers and work to accommodate your needs. More

GOOD EXPERIENCE Easy to get in Call was finished as promised in a reasonable amount of time . John who checked me in was very professional and credible All in al Easy to get in Call was finished as promised in a reasonable amount of time . John who checked me in was very professional and credible All in all no complaints More

Outstanding Customer Service Outstanding customer service. Randy was extremely helpful in getting me a great deal on a new 2017 Jetta. I took delivery of the car on the same day! Outstanding customer service. Randy was extremely helpful in getting me a great deal on a new 2017 Jetta. I took delivery of the car on the same day! Randy made the entire car buying experience easy. No surprises, no stress. You can expect courteous, honest and professional service every time from Platinum Volkswagen. More

Always a pleasant experience. Obviously it is a business and they are not in the business of giving away their cars for free. With that said I have to say it's always a pleasant ex Obviously it is a business and they are not in the business of giving away their cars for free. With that said I have to say it's always a pleasant experience here as this was my 3rd time leading a Volkswagen . The product speaks for itself. The staff here are beyond helpful. My experience with VW sales Rep Darlene Ancona was the icing on the cake. She's an amazing sales rep! She really understands her customer. She took all the stress and wait time that normally goes into purchasing a new car and saved me so much time and hassle! I can't thank her enough. She turned it into a painless and pleasant experience. Bill Q from the finance deptartment also made me feel like I had some say in the final outcome of my monthly payments. Again they are in the business of making money on thier sales, but you go in knowing this and for those of you who love to haggle I'm sure you would get an even better deal than I did. But I'm still content with the deal I did make with Bill Q as it did not deter me from signing on the dotted line. Overall I would definitely recommend platinum Volkswagen and would tell anyone who is listening to make a B line for Darlene Ancona's desk. You will be glad you did. More

Excellent service Manny and the entire staff at VW Hicksville were a pleasure to work with! They were fast, efficient, and got us the best deal possible! Manny and the entire staff at VW Hicksville were a pleasure to work with! They were fast, efficient, and got us the best deal possible! More

Excellent customer service - quick and easy delivery Just leased my 2017 VW Passat R-Line thru Randy Grene at Platinum VW. Randy and the manager were very helpful in finding the car I wanted since they Just leased my 2017 VW Passat R-Line thru Randy Grene at Platinum VW. Randy and the manager were very helpful in finding the car I wanted since they didnt have it in stock at their dealership. Within a matter of a few days the credit app was done, and they had the car at Platinum ready and waiting. I was in and out of the dealership in about a half hour (to both return my current VW lease, sign all the paperwork, have a gentleman go over all the features of my new car, get my keys and drive off the lot). The fastest and smoothest experience I could have asked for considering my husband just got a new truck (different make) and he took about 2 - 2 1/2 hours for same process!!!!!!!! Thanks again Randy and team!!! More