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Plaza Cadillac
Leesburg, FL
1,738 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,738 reviews
March 28, 2021
I had transmission / Shifting problem that was not resolved on my first visit, Harry stuck with it until on the second visit it was resolved resolved on my first visit, Harry stuck with it until on the second visit it was resolved More
by HETDMT
Verified CustomerEmployees Worked With
Harry - Service Writer
March 27, 2021
Plaza Cadillac staff value your time, have excellent communication skills and go above and beyond to ensure a great experience. I couldn’t be happier having our car serviced here! communication skills and go above and beyond to ensure a great experience. I couldn’t be happier having our car serviced here! More
by Tesmer
Employees Worked With
Steve, Gary
March 26, 2021
Censor ffailure dashboard was indicating service required on the parking assist system. They also repairef the auto start and have the car in a limited amount of time very nice people to work with very profe on the parking assist system. They also repairef the auto start and have the car in a limited amount of time very nice people to work with very professional More
by rdabrowski.rcd@GMAIL.COM
Employees Worked With
DAVID STONE
March 23, 2021
Can’t say enough wonderful things about the staff at Plaza Cadillac. Absolutely everyone is friendly, supportive and helpful. Especially Harry at the front desk who takes the time to explain everythin Plaza Cadillac. Absolutely everyone is friendly, supportive and helpful. Especially Harry at the front desk who takes the time to explain everything thoroughly. More
by tldougherty
Employees Worked With
Harry Akarcay
March 21, 2021
Plaza has excellent employees and service is fast, accurate and complete. Waiting room facilities are neat and clean, offering snacks, coffee and water . Plus internet. accurate and complete. Waiting room facilities are neat and clean, offering snacks, coffee and water . Plus internet. More
by ELLISJACKSON6787
Employees Worked With
Steve in service
March 21, 2021
Can't write 25 words about a simple problem.I needed a Can't write 25 words about a simple problem. I needed a new remote/key. I made an appointment and kept it. Job was done in promised time. Thank you Can't write 25 words about a simple problem. I needed a new remote/key. I made an appointment and kept it. Job was done in promised time. Thank you More
by PASCADON
Employees Worked With
Harry, Gary
March 20, 2021
Very pleased with the timely and courteous service I received on my first routine maintenance visit at Plaza Cadillac. I'm a snowbirds from Michigan and it is good to now I have a dealer near by that I received on my first routine maintenance visit at Plaza Cadillac. I'm a snowbirds from Michigan and it is good to now I have a dealer near by that I can rely on for servicing my new Cadillac. More
by nlwoody
Employees Worked With
Don't remember the name
March 19, 2021
We have been coming to you for a while,,,no problems that I see, always professional, explain everything , really top notch,,I love my new Cadillac,,I dont want to take it off,, LOL I see, always professional, explain everything , really top notch,,I love my new Cadillac,,I dont want to take it off,, LOL More
by FRINGE2129
March 18, 2021
Henry is really helpful always do the best he can to help me and make me bring all my cars to the shop deal even though if she’s not one of your Cadillac cars he’s very helpful very polite respectful me and make me bring all my cars to the shop deal even though if she’s not one of your Cadillac cars he’s very helpful very polite respectful More
by ismail2rph@aol.com
Employees Worked With
Hurry
March 16, 2021
Always helpful and professional. Interior customer waiting area comfortable and clean. Willing to answer any/all questions. Car washed as complimentary service was a plus! waiting area comfortable and clean. Willing to answer any/all questions. Car washed as complimentary service was a plus! More
by kenetap
Employees Worked With
Harry
