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Plaza Cadillac
Leesburg, FL
1,741 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,741 reviews
November 10, 2020
Everyone was so helpful and knowledgeable and still are when I have questions. It’s a learning curve with a new vehicle and I am happy to have chosen this car and this dealership. Very friendly and I feel when I have questions. It’s a learning curve with a new vehicle and I am happy to have chosen this car and this dealership. Very friendly and I feel secure with the staff’s help. More
by Spooky
Verified CustomerEmployees Worked With
Other Employees :
Allen Staton was the best. , Jonathan Molzof, DOUG YODER
November 09, 2020
Another great experience with the service department at Plaza Cadillac! My car came back to me clean inside and out. Great team, great dealership! Many thanks! Plaza Cadillac! My car came back to me clean inside and out. Great team, great dealership! Many thanks! More
by Snappyknappy
Employees Worked With
Other Employees :
Harry, Steve, and Cenia, a terrific trio!, Christopher Ballard
November 06, 2020
Great customer service in the service department from Harry and his staff that took great care of one of my customers from Destin, Fl. Definitely a 5 * treatment!! Harry and his staff that took great care of one of my customers from Destin, Fl. Definitely a 5 * treatment!! More
by stan
Employees Worked With
Harry
November 05, 2020
The service was good and Quick come in and help me feel very knowledgeable thy all so cleaned my car I never had that were I came from I would remember this Dealer very knowledgeable thy all so cleaned my car I never had that were I came from I would remember this Dealer More
by Phil
Employees Worked With
Steave
November 05, 2020
This dealership is very professional, efficient and friendly. It was a very informative and enjoyable experience. The service department was very helpful and made the visit very easy and comfortable friendly. It was a very informative and enjoyable experience. The service department was very helpful and made the visit very easy and comfortable More
by LUKE590
Employees Worked With
Steve inService
November 03, 2020
Sales rep and the car was fine. We were very disappointed with the mark in the office that did the paper work and the invoice with the mark in the office that did the paper work and the invoice More
by KATHYOTT98
October 31, 2020
Always enjoy working with your dealership. Everyone is very pleasant. They let you take your time. This is the fifth car we leased here and enjoy working with Rick. very pleasant. They let you take your time. This is the fifth car we leased here and enjoy working with Rick. More
by BURG604
October 31, 2020
Customer oriented dealership. Attention to details evident both times i have used their services in the past year. Personnel extremely knowledgeable about their product line. Reassuring to know i am evident both times i have used their services in the past year. Personnel extremely knowledgeable about their product line. Reassuring to know i am well taken care of. More
by Marlene
Employees Worked With
Tammy Mashburn - top notch service in her area of expertise.
October 28, 2020
My service adviser (Harry) is very concerned my issue, and acts accordingly in a professional manner. My technician (Glenn) is very knowledgeable, has a ton of experience, and I know the job will be done and acts accordingly in a professional manner. My technician (Glenn) is very knowledgeable, has a ton of experience, and I know the job will be done right the first time in a professional manner. More
by Marvin
Employees Worked With
Service Dept —— Glenn
October 28, 2020
Appreciated the waiting area was not crowded during these times. Had what I felt a long wait for oil change and a new tire. My car detailed nicely times. Had what I felt a long wait for oil change and a new tire. My car detailed nicely More
by Sqmccook
Employees Worked With
Service dept
