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Plaza Cadillac
Leesburg, FL
1,628 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,628 reviews
January 31, 2020
replace hazard warning switch job was done in minimum time. A bit pricey but it will keep my wife from complaining about the hazard signals going off by themselves. job was done in minimum time. A bit pricey but it will keep my wife from complaining about the hazard signals going off by themselves. More
by PACOANGEL
Verified CustomerEmployees Worked With
Steve Wiggins
Helpful January 29, 2020
Reps kept me updated, it took 2 days, They listened to me and took good care of my car. Work was timely. I appreciated the fact that they let me know ahead of time what needed to be done They listened to me and took good care of my car. Work was timely. I appreciated the fact that they let me know ahead of time what needed to be done instead of just doing everything and then handing me a big bill. More
by GTOLLEY46
Employees Worked With
Harry Akarcay
January 29, 2020
Service Department They are always friendly and helpful at Plaza. I had a major repair this last time and Steve went over everything so that I would understand. I also They are always friendly and helpful at Plaza. I had a major repair this last time and Steve went over everything so that I would understand. I also appreciate the car wash and vacuuming every time I have my car serviced. More
by JZANGE
Employees Worked With
Steven Wiggins
January 26, 2020
very good great sales person, good service. every thing was as promised, complete understanding of working of all of the cars options. helper with the delivery great sales person, good service. every thing was as promised, complete understanding of working of all of the cars options. helper with the delivery of car. More
by GARYNPERK
Employees Worked With
January 23, 2020
I have been getting service from Plaza for nearly 3 years and have been completely happy with the service department. Now I got my new car with them and find the sales department is just as efficient and fr and have been completely happy with the service department. Now I got my new car with them and find the sales department is just as efficient and friendly as the service. More
by PRESS123
January 23, 2020
outstanding service They treat you like you where part of there family.They took care of all my problems.They were very knowledgeable with the problem I had. They treat you like you where part of there family.They took care of all my problems.They were very knowledgeable with the problem I had. More
by octennial
January 22, 2020
Patrick, The Service Manager was great! Patrick kindly resolved my problem with the body shop next door for us....my review yesterday was not about the Service Dept. so I apologize! Patrick Patrick kindly resolved my problem with the body shop next door for us....my review yesterday was not about the Service Dept. so I apologize! Patrick is going to try and have my cracked touch screen replaced! Thank you!! More
by chersimmons1
Employees Worked With
January 19, 2020
Always a great experience with the service department! Friendly, knowledgeable people. They treat me like family. Nice customer lounge with great coffee and other drinks Friendly, knowledgeable people. They treat me like family. Nice customer lounge with great coffee and other drinks More
by reimerlc
January 17, 2020
Courteous Waiting to hear about my follow up appointment Will be able to give you an answer after it is completed. So far I am very impressed with your servic Waiting to hear about my follow up appointment Will be able to give you an answer after it is completed. So far I am very impressed with your service More
by CAGUNDRY1
Employees Worked With
None. It was a service call
January 17, 2020
Rick Jimenez in sales who sold us our CTS, Steve in service and Mark have were very professional and knowledgeable. Their customer service is wonderful. service and Mark have were very professional and knowledgeable. Their customer service is wonderful. More
by Wanriv
