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Plaza Cadillac
Leesburg, FL
1,616 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,616 reviews
November 23, 2019
Bought a new car My visit and experience at Plaza was great. Every one was pleasant from the I T guy all the salesman Excellent service. I will recommend this deal My visit and experience at Plaza was great. Every one was pleasant from the I T guy all the salesman Excellent service. I will recommend this dealership to my family and friends. More
by Cherry.sonya
Verified CustomerEmployees Worked With
Helpful November 22, 2019
Oil service plus I scheduled my regular oil change and again the service was excellent!! They started the service 20 minutes before my actual schedule! I also asked S I scheduled my regular oil change and again the service was excellent!! They started the service 20 minutes before my actual schedule! I also asked Steve to check my backup camera and it did need to be replaced. ( without a reschedule appt ) GREAT !! More
by cad92
Employees Worked With
Steve ( service desk)
November 22, 2019
Excellent service. Amazing fast service. Steve went above and beyond to get my car fixed in 1 day. Plus it was all nice and clean when I got it back. Thank you Amazing fast service. Steve went above and beyond to get my car fixed in 1 day. Plus it was all nice and clean when I got it back. Thank you More
by Tammym352
Employees Worked With
Steve Wiggins
November 20, 2019
excellent Great service and completed in a timely manner. Clear explanation of service completed. Free car wash was nice and service people Are very polite a Great service and completed in a timely manner. Clear explanation of service completed. Free car wash was nice and service people Are very polite and knowledgeable. More
by habjmb
Employees Worked With
Harry , Teresa Matey
November 19, 2019
New car purchase I’ve purchased several new Cadillacs from Plaza. I appreciate the service I’ve received through the years and look forward to a continued relationship I’ve purchased several new Cadillacs from Plaza. I appreciate the service I’ve received through the years and look forward to a continued relationship. More
by CYNTHIA_WISE
Employees Worked With
Other Employees :
Colt Cyn, Russ Bennett, Christopher Ballard
November 16, 2019
Engine Light Engine light on and never knew it meant dead battery. Harry and Steve were good explaining the issue. Quick to start work and quick service completed. Engine light on and never knew it meant dead battery. Harry and Steve were good explaining the issue. Quick to start work and quick service completed. More
by royt24
Employees Worked With
Harry, Steve
November 16, 2019
Great customer service Came in for an oil change. Service was fast and included a car wash. They also replaced the battery in my fob. And rotated my tires. Came in for an oil change. Service was fast and included a car wash. They also replaced the battery in my fob. And rotated my tires. More
by ANNEGAWLEY
Employees Worked With
John Bach
November 15, 2019
My experience as usual was fast efficient and courteous. My experience was fast,efficient and courteous. Steve kept me updated and my car. I never have a worry when I leave Plaza Cadillac because in know eve My experience was fast,efficient and courteous. Steve kept me updated and my car. I never have a worry when I leave Plaza Cadillac because in know everything was completed perfectly. More
by MTW5647
November 14, 2019
Outside service quality care. Steve takes good care of his customers. Goes over in detail all work so customer understands. Waiting area clean and comfortable service quality care. Steve takes good care of his customers. Goes over in detail all work so customer understands. Waiting area clean and comfortable as is the rest room. I wouldn’t think of taking either of my Cadillac anywhere else More
by WINTERGJWINTER
Employees Worked With
Steve in service.
November 14, 2019
Excellent Service...Fast Everything moved quickly. I get the best service when dealing with my Service Adviser. They replaced my display under warranty and washed the car whil Everything moved quickly. I get the best service when dealing with my Service Adviser. They replaced my display under warranty and washed the car while taking as little time as possible. I am, as usual, very happy. More
by UncleWozoo
Employees Worked With
Steve Wiggins.
