Back

Plaza Cadillac

Leesburg, FL

4.5
1,738 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
Contact Dealership

8893 US-441

Leesburg, FL

34788

Directions

By Type

Showing 1,738 reviews

December 22, 2022

The salesman is was extremely polite I was a very joyful experience dealing with the whole staff hopefully the maintenance department could be just as good More

by RICHARDDORISMOND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2022

Always good service. Diagnostics were right on. Engine light was on they diagnosed part needed and it was still under warranty More

by rodcarol5167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department is A1
December 20, 2022

Everyone was very friendly and helpful. The detail department did an excellent job cleaning the car. Very impressed. More

by nmpf730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry
December 19, 2022

Steve Wiggins is a very helpful, competent, professional and courteous service manager. It is always a pleasure to have our Cadillacs serviced at Plaza with Steve as our advisor. More

by Don O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
December 18, 2022

I can go on and on about Plaza Cadillac but I’ll keep it simple. Their customer service just far exceeds my expectations. So there you have it…. Customer service More

by TOMIKAHUMPHRIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cenia Steve Harry
December 18, 2022

Because our sales person typically sells Lincoln vs Cadillac, no one was prepared for our scheduled visit AND we had to wait for them to free up from their duties next door before our service could beg More

by constancembarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Plaza Cadillac responded

Hello Constance, We apologize for not meeting your expectations for timely service. Please feel free to contact me directly if there is anything I can do to rectify the situation. -Tony Pagano, General Sales Manager. 352-787-1323

December 18, 2022

A great dealership people are wonderful and a very clean place been going there for years thank you More

by MAREP1581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2022

I went in without an appointment for a flat tire. They immediately took my car in and schedule my car for service. More

by ALDAVID3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry and Steve in service.
December 11, 2022

Great service team. Promptly responded to my need for road side assistance. Jim did an awesome job More

by Tom
Recommend Dealer
Yes
Employees Worked With
Jim the service tech
December 09, 2022

Plaza Cadillac has the friendliest and most dependable ,and exceptinal Services that you can ask for. More

by JIMICK69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
41
...