Plaza Cadillac
Leesburg, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent service throughout the entirety of my experience. Alicia and Steve were great working with a 3rd party warranty provider to order/program a duplicate key fob. Communication was clear th experience. Alicia and Steve were great working with a 3rd party warranty provider to order/program a duplicate key fob. Communication was clear throughout the process and expectations were delivered upon. I would feel extremely comfortable recommending Plaza to anyone. More
i didn’t realize it would take 2 days to replace the heads up display, but since Steve gave me a loaner I didn’t mind. steve a great job as usual. heads up display, but since Steve gave me a loaner I didn’t mind. steve a great job as usual. More
Service team did a great job! I will be back. My purchase dealer screwed up my title work, your folks followed up with them to help. purchase dealer screwed up my title work, your folks followed up with them to help. More
Service department is friendly and willing to accommodate with loner vehicles when my new XT6 has had a few new car quirks. Thanks guys for the patience!!! with loner vehicles when my new XT6 has had a few new car quirks. Thanks guys for the patience!!! More
Plaza Cadillac service has always been efficient and timely, Harry always keeps me informed re: what my car needs and how long it will take to do the job. The shuttle service is great too!! timely, Harry always keeps me informed re: what my car needs and how long it will take to do the job. The shuttle service is great too!! More
Seasonal resident in the villages and was happily surprised by the level of service. My Escalade broke down the evening before. Had it towed to plaza Cadillac and Steve could not have been more helpf surprised by the level of service. My Escalade broke down the evening before. Had it towed to plaza Cadillac and Steve could not have been more helpful. Called me the next morning to confirm the drop off and kept me updated throughout the day. Service was completed late morning with no surprises. Replaced my key fob battery at no charge and even had the vehicle washed. Did not try to sell me something not needed (as opposed to my local dealer). Had the shuttle pick me up Very happy and this being my 3rd Escalade, will definitely purchase my 4th at Plaza. More
Courteous. Professional. TimelyCustomer Rep, Harry Courteous. Professional. Timely Customer Rep, Harry Acarkay , gave a discount for the work on my car-before I asked..That’s great customer care Courteous. Professional. Timely Customer Rep, Harry Acarkay , gave a discount for the work on my car-before I asked..That’s great customer care - Thanks More
Very friendly and knowledgeable. Easy to work with. No hassle when I wanted to change vehicle to a different color. Would totally recommend this dealership. hassle when I wanted to change vehicle to a different color. Would totally recommend this dealership. More
They were courteous and professional. However, the service work was not done correctly. The car leaked before and after the service, including onto driveways where the car was parked. We had to take t service work was not done correctly. The car leaked before and after the service, including onto driveways where the car was parked. We had to take the car to another dealer who has now completed another repair, again after almost a week in the repair shop. More
Very quick and professional. We were pleased with the service and sales. Our salesman, Rick Jimenez, understood we were pressed for time, and the car was ours the same day. Thank you to our son, who wor service and sales. Our salesman, Rick Jimenez, understood we were pressed for time, and the car was ours the same day. Thank you to our son, who works for Plaza Lincoln, for recommending Rick to us and Plaza Cadillac. Thank you all again. More