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Plaza Cadillac
Leesburg, FL
1,747 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,747 reviews
September 11, 2021
I was very pleased with your dealership, I arrived about 20 min. Early for my service and was greeted my personnel opening the dealership, at 7:25 Steve met me and took my car for service. Service complete 20 min. Early for my service and was greeted my personnel opening the dealership, at 7:25 Steve met me and took my car for service. Service complete in a little over an hour with a car wash. Very happy. More
by Tinamoon2000
Verified CustomerEmployees Worked With
Steve in service center
September 11, 2021
My car was checked over because of a failure to start the previous week and a new battery had to be installed. Everything was great. They washed the car and it look very nice. They did forget to put a Nit previous week and a new battery had to be installed. Everything was great. They washed the car and it look very nice. They did forget to put a Nitrogen valve cap on one of my tires. More
by duvalldp
Employees Worked With
Harry - Service
September 10, 2021
I have purchased four cars from this dealership. My salesman always makes it a point to see me when I am in for service. Everyone I come in contact with are very customer focused. salesman always makes it a point to see me when I am in for service. Everyone I come in contact with are very customer focused. More
by RBEAVER731
September 09, 2021
Very pleased with Dealership, Service Advisors we’re friendly, helpful and professional. Vehicle was serviced correctly in a timely manner and returned timely and very clean. friendly, helpful and professional. Vehicle was serviced correctly in a timely manner and returned timely and very clean. More
by KENRASMER
Employees Worked With
Steve Wiggins
September 08, 2021
You have been servicing our vehicle for the past ten years now and we have always experienced very professional, knowledgeable and courteous service. Thanks especially to Harry and Steve! years now and we have always experienced very professional, knowledgeable and courteous service. Thanks especially to Harry and Steve! More
by Gizemo2
Employees Worked With
Service Department, Harry and Steve
September 06, 2021
I was very impressed with my Sales and Leasing Professional Rick Jimenez. He covered the facts of my new vehicle 100 percent!😊The folks at dealership were pleasant and friendly. Professional Rick Jimenez. He covered the facts of my new vehicle 100 percent!😊The folks at dealership were pleasant and friendly. More
by Joyce Carle
September 05, 2021
Excellent buying experience, Rick understood what I was looking for and delivered.. Was looking to test drive a Buick, which I did, but when I told Rick what I was looking for he put me in the perfect vehi looking for and delivered.. Was looking to test drive a Buick, which I did, but when I told Rick what I was looking for he put me in the perfect vehicle More
by KEITHHARVEY
September 02, 2021
Not only that the location is convenient but everyone at Plaza Cadillac are very pleasant and always try to make you feel welcome and most important is how efficient they are. Plaza Cadillac are very pleasant and always try to make you feel welcome and most important is how efficient they are. More
by richcast
Employees Worked With
Other Employees :
Christopher Ballard, DAVID STONE
September 02, 2021
Clean waiting room, pleasant reception, fast service, they know my car and my driving habits. Anytime I stop in with questions they are respectful and take care of the problem. they know my car and my driving habits. Anytime I stop in with questions they are respectful and take care of the problem. More
by ssimone45
Employees Worked With
Steve
August 30, 2021
The service was fantastic...got to say my service rep Steve Wiggins was the best! He should be your service manager!!! He did over and above my expectations! Steve Wiggins was the best! He should be your service manager!!! He did over and above my expectations! More
by DZK0PM
Employees Worked With
Steven, Wiggins
