Porsche Atlanta Perimeter

It starts with my AdvisorScott Green, his customer service and communication is excellent. Goes out of his way to assist, give advice, provide explanation on recommendations, etc. The Service is t service and communication is excellent. Goes out of his way to assist, give advice, provide explanation on recommendations, etc. The Service is thorough and professional. More

I recently brought my Porsche Taycan in for an issue with the panoramic roof and unfortunately had a very disappointing experience with the service department. When I arrived, several service advisors wer the panoramic roof and unfortunately had a very disappointing experience with the service department. When I arrived, several service advisors were standing around but no one greeted or acknowledged me. After waiting for a bit, a young man finally came over and kindly escorted me inside to speak with a service advisor. However, the advisor he brought me to didn’t even look up when we approached. When the young man asked if he was busy, he simply said yes and did not acknowledge me at all. Another advisor happened to walk by, and the young man asked if he could help me. He agreed, but very reluctantly. He told me he could provide an old quote from someone else for my insurance company, which obviously wouldn’t work for an insurance claim. When I explained that, he then said it would be several weeks before a technician could even look at the vehicle. The entire interaction made me feel like I was bothering the staff just by being there. Right after leaving, I went to another Porsche dealership where I was immediately greeted and they quickly provided a proper quote for my insurance company. I understand service departments can get busy, but the lack of basic customer service and professionalism here was very disappointing—especially for a Porsche dealership. More

Excellent communications and service for my issue. Byron and Scott were exceptional in their follow-up. Work was done as expected to high standard. Byron and Scott were exceptional in their follow-up. Work was done as expected to high standard. More

Every member of the Porsche Atlanta Perimeter team is very knowledgeable, professional and a pleasure to work with every time. It's a testimony for why we chose to buy a Porsche from Casey due to her in very knowledgeable, professional and a pleasure to work with every time. It's a testimony for why we chose to buy a Porsche from Casey due to her integrity and knowledge of the vehicle and she is genuinely a lovely person. It's a wonderful dealership with incredible product and even better employees. Cheers to Porsche Atlanta Perimeter! More

Bobby was extremely punctual, flexible and professional. My experience was smooth from A to Z and I walked away pleased with a dream car. My experience was smooth from A to Z and I walked away pleased with a dream car. More

Porsche services are very expensive. The service department personnel are not friendly, there's no hello, no welcoming, they all look like they do not enjoy their job, and they make me The service department personnel are not friendly, there's no hello, no welcoming, they all look like they do not enjoy their job, and they make me feel very uncomfortable. In my opinion for the price Porsche owners pay for their service, they should be treated with more respect. I plan to keep my Porsche running in the optimum condition, but I do tread coming to Porsche Atlanta Perimeter More

Love their willingness to get down to problems. Feel like white glove kind of experience when I take my car there Feel like white glove kind of experience when I take my car there More