Porsche Atlanta Perimeter

I’m really disappointed with my recent service experience. While I’ve had a great experience with the sales team, the service department has been frustrating. They didn’t listen to my input about experience. While I’ve had a great experience with the sales team, the service department has been frustrating. They didn’t listen to my input about the issue, which led to them fixing the wrong problem — I ended up resolving the rattle myself. The person handling my car wasn’t very pleasant to work with, which made the whole experience worse. To make matters worse, I noticed new marks on the leather interior afterward, and I also discovered that the clip on my battery cover in the frunk was broken during the service. It’s hard to trust the service department now, especially with a brand-new car. I’d really appreciate it if the service manager could look into this and help make things right, since I'm not even wanting to talk to the people in Service. The only good part was the person who was in charge of the demo vehicle handover and pickup. More

Sergey continues to impress with his service, follow up, care and promise to follow up through each time I visit Porsche Atlanta Perimeter. Thankful for a great Porsche dealership so close my home. care and promise to follow up through each time I visit Porsche Atlanta Perimeter. Thankful for a great Porsche dealership so close my home. More

Exemplary service culture with professionalism and friendliness. Facility very welcoming. Kept updated on status of service . friendliness. Facility very welcoming. Kept updated on status of service . More

Everything went well with this visit. My service advisor communicated well and there were no surprises. My car was finished sooner than expected and the cost was just as agreed beforehand My service advisor communicated well and there were no surprises. My car was finished sooner than expected and the cost was just as agreed beforehand. Will return when needed. More

Good service writer who dealt with problems. Efficient and good communicator. Kept me up to date. Efficient and good communicator. Kept me up to date. More

Andrew was tremendously helpful in the purchase process. We spoke on the phone and everything we talked about he made happen when I walked in the door. There was no back tracking or tricks. We spoke on the phone and everything we talked about he made happen when I walked in the door. There was no back tracking or tricks. More

Fabulous customer service! Knowledgeable about Porsche and the market. Highly recommend them. Bobby was terrific! Knowledgeable about Porsche and the market. Highly recommend them. Bobby was terrific! More

The service was great. The facility was as also great. I would recommend to friends The facility was as also great. I would recommend to friends More

My most recent repair was completed correctly in that the mechanical problem was resolved, however, my car received damage to 3 interior panels during the course of the repair. I brought my concern to the se mechanical problem was resolved, however, my car received damage to 3 interior panels during the course of the repair. I brought my concern to the service advisor prior to leaving the dealership. Subsequently, I have reached out to multiple dealership employees in order to resolve the issue, but I have received no response and no resolution to my concerns. I recognize that accidents happen; I don't expect the dealership to be perfect, but I do expect them to acknowledge their mistakes and make the situation right. At the very least, some reply and communication are warranted. Simply ignoring me and hoping I will go away is no way to address a problem. I purchased my car from Porsche Atlanta Perimeter over 8 years ago and have been a loyal service customer ever since purchase. I take meticulous care of my car; I would hope that the dealership would at least make a good faith effort to do the same. I hope that they will do the right thing and address this issue. More

Sergey is very good. He was most accommodating in scheduling service and keeping us informed promptly He was most accommodating in scheduling service and keeping us informed promptly More