Porsche Riverside

Quick and Easy I came in and they took my car right away. This service was so easy it was just like a natural response. It made me feel real good to see how this de I came in and they took my car right away. This service was so easy it was just like a natural response. It made me feel real good to see how this dealership worked so good. Thank You More

Rim repair My visit was seamless. The staff was extremely attentive and helpful with my request. They provided great customer service and made my first experien My visit was seamless. The staff was extremely attentive and helpful with my request. They provided great customer service and made my first experience with Porsche service absolutely wonderful. More

Easy and Painless Got my Porsche from Riverside Porsche. Michael Rey was the Porsche Ambassador that assisted me. Michael was great, he was patient when I want to test Got my Porsche from Riverside Porsche. Michael Rey was the Porsche Ambassador that assisted me. Michael was great, he was patient when I want to test drive other models. He answers questions clearly and was not pushy at all at the end on which car I should get. He gave insights and practical answers as to what I should get. I would be dealing with Michael again when it is time for another newer model in the future. More

Excellent Customer Service Visited Porsche Riverside twice, Once to test drive the car and a second to actually purchase the car. My first visit I was assisted by Bob McDonald. Visited Porsche Riverside twice, Once to test drive the car and a second to actually purchase the car. My first visit I was assisted by Bob McDonald. A very friendly guy with a lot of knowledge I would definitely recommend him if you have questions about Porsche's in general. Matt Kraft and Adam Avalos were the two associates I dealt with with the actual purchase. It was a long process mainly because it was a busy Saturday. I used to work retail so I know what it is like to have to wait and stagger customers. Anyways, I purchased a CPO Cayman and noticed there was a large scratch that damaged the paint on the passenger door. I looked at previous photos before I purchased it to confirm it was there and was not caused by my doing. I notified Matt and Bob of the incident and my concerns were forwarded to Ed Finley. At that point I had a lot of anxiety as this was not an inexpensive purchase and I was beginning to wonder if that Porsche Experience was just a fantasy. Ed reached out to me and assured me that he would rectify the problem and the botched repair was not representative of the Porsche Experience. I am happy to report that customer satisfaction and customer relationship is a priority here at Porsche Riverside. I look forward to dealing with the Porsche Riverside team more in the future. More

Purchased 2018 Mecan Michel Rey was my Sales person and I have to say he turned a Extremly Bad experience into a very positive one! I can honestly say I would Never have Michel Rey was my Sales person and I have to say he turned a Extremly Bad experience into a very positive one! I can honestly say I would Never have ever given them a good rating, if it had not have been for Michel Rey! Without going into detail, it was not good. However, Michal, went above and beyond his call to ensure I was a happy customer. The bad part off the experience had nothing to do with Michel. Employees as Michel, as not easy to find! Honest, ethical and work very hard too make a customer happy! More

In and out Process went fast, I got the car I loved at a good price. People were friendly and willing to work with you ! Definitely I would recommend them to my Process went fast, I got the car I loved at a good price. People were friendly and willing to work with you ! Definitely I would recommend them to my friends and family! More

Taylor Ferguson is the Best! Highly recommend Taylor Ferguson and his excellent customer service. Two years into my car lease and he still makes sure everything is running in tip Highly recommend Taylor Ferguson and his excellent customer service. Two years into my car lease and he still makes sure everything is running in tip top shape. More

Service Advisor rating Henry is easy to work with, he is very knowable. I give him an excellent rating as a service advisor. I will be back for my next service. Henry is easy to work with, he is very knowable. I give him an excellent rating as a service advisor. I will be back for my next service. More

Outstanding Customer Service experience at Walter’s Porsche I had the pleasure of having Mr. Michael Barcelona as my service rep. at Porsche of Riverside. Let me tell you that this was one of the best service I had the pleasure of having Mr. Michael Barcelona as my service rep. at Porsche of Riverside. Let me tell you that this was one of the best service experiences from a customer aatisfaction standpoint I have ever had. Mike was as professional as it gets, it was courtesy from the word go. I had several occassions where I had to reschedule pick up days due to work, Mike was ever so kind to; 1. understand my situation 2. help reschedule my pick up day as needed. Mike kept me abreast of all that was happening with my car on a daily basis and made it a point to return my call each and everytime I left a message. Mr. Michael Barcelona is an example of quality customer service. His professionalism and respect make the whole service experince a truly pleasurable one. Thank You Mike, I can’t thank you enough for a pleasurable Porsche service experince, I hope you can the new kids on the block a few things about quality customer service. Absolutely great! More

Great Car Buying Experience Want to thank Taylor, Matt, Ed, Jeff and Mark for a truly great car buying experience! Will definitely purchase from these gentlemen and dealership a Want to thank Taylor, Matt, Ed, Jeff and Mark for a truly great car buying experience! Will definitely purchase from these gentlemen and dealership again! More