Premier Subaru

Great intro, confusion & lack of communication to get it hom I was introduced to your dealership when I went online for a car, connected with Margarita and had all my questions answered. We basically did everyth I was introduced to your dealership when I went online for a car, connected with Margarita and had all my questions answered. We basically did everything over the phone and that was a huge help since I drove over an hour to put down money and start paperwork. I met a salesman at the door who knew I was coming but I didn't understand how you all work so I was a little put off to not meet Margarita right away. Dimitry was fine and answered all my questions. As I needed time (3-7 days) to wrap up the sale of my old car, I tried to make changes to our original conversation via email. When I arrived at the dealership to finish with Rodney, none of the email notices were communicated and I was put off. As I was getting shown through my new car I was kind of shocked to see my salesman leave for the night before I left. Granted I needed a few minutes to figure something things out before I started driving home during rush hour and I was there after the dealership closed, but I was literally the last man standing, aside from someone who drive on the lot to look around. It was alot of shuffling between people and some important (to me) aspects were lost in that shuffle. Love the car. Loved the introduction to the dealership by Margarita. The rest of the process felt pretty average. More

There are better dealerships. After a relatively positive purchasing experience, I can say that working with this dealership has been all but impossible. I would absolutely not rec After a relatively positive purchasing experience, I can say that working with this dealership has been all but impossible. I would absolutely not recommend purchasing from them. Trying to follow up with this location is a nightmare, service is a terrible experience, I ended up not coming here for service after the first few visits because a problem they identified with the vehicle (a factory defect) never got repaired. Then they didn't actually replace the part they claimed they would replace. Honestly, I bought my vehicle from here because of the positive reviews, hopefully someone sees this and steers clear. More

Excellent help, service and vehicle Worked with Dimitry and he was very helpful and got back to us with questions and needs. Rodney made the paperwork easy and not stressful, was very he Worked with Dimitry and he was very helpful and got back to us with questions and needs. Rodney made the paperwork easy and not stressful, was very helpful. The girl that showed me how to use everything in the car was great. The whole experience was great. Have been driving Subarus for over 21 years and love them. More

It was a pleasant experience............. Kevon (sales) and Rodney ("paperwork") were easy to work with. Actual delivery was smooth, vehicle features were well explained/demonstrated. The vehi Kevon (sales) and Rodney ("paperwork") were easy to work with. Actual delivery was smooth, vehicle features were well explained/demonstrated. The vehicle was extremely clean, with a full tank of gas. (Much appreciated !). Kevon has kept in touch to make sure we didn't have any questions after a few days of use. More

First Subaru Everyone at the dealership was very friendly and helpful. Kevon Morin had worked with me individually, going over the car with me and showing me the f Everyone at the dealership was very friendly and helpful. Kevon Morin had worked with me individually, going over the car with me and showing me the features. Took the car for a test drive and the car spoke for itself. Kevon made sure to point out the safety features of the car that I didn't know about so I learned something new that day. Overall great first car buying experience with a very friendly and helpful staff! More