Premier Subaru
Branford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Waste of my time. Second time in this dealership. First time I test drove a car a few years ago the car needed an alignment terribly, went somewhere else afterwards and Second time in this dealership. First time I test drove a car a few years ago the car needed an alignment terribly, went somewhere else afterwards and bought a car somewhere else. Yesterday I was looking at a Nissan rogue on the lot and Dmitry was my salesman. Let's just say I felt like they treated me like I was an uninformed idiot shopper. Ive done my research on buying used cars and sat down as the salesman told me they would offer me $4000 on my used car. Now my car in its current condition is valued at between $5800 and $6800 on Kelly blue book and a few other sites and I told him I wouldnt budge from that number since I've been quoted on true car at $6100 and they still refused to budge . Their appraiser valued it in fair condition when its in excellent condition. Tried to tell me the steering wheel was in less than perfect condition. They also insisted that the additional charge for nitrogen filled tires is required and they tried to add on wheel locks on a 7 year old used car. I told him I was done and immediately drove to McDermott Chevrolet to test drive a similar Rogue. Sitting down the sales many immediatly offered me $6100 for my used car without any haggling about it. I knew it's worth and they worked it out "HONESTLY", needless to say I bought the car at that dealer and had the best experience ive ever had in a dealership. More
Overall Good Experience The sales staff at the dealership were great - they took time to listen to our needs and wants and showed us several cars that met that criteria. All The sales staff at the dealership were great - they took time to listen to our needs and wants and showed us several cars that met that criteria. All the features were explained and we felt comfortable to ask questions and discuss options. The delivery review was very thorough and we were excited to try out all the brand new features of our actual purchase upon pick up. We were disappointed in the rates for financing and limitations of the banks working with the dealership, which we ended up exploring on our own without the dealerships support. We shared this feedback in a follow up survey and received an email from sales management. Upon expressing our concerns, we never received an acknowledgement of receipt. Overall, the dealership was very knowledgeable and pleasant to work with and we would recommend this dealership to friends and family for their next car buying experience. More
Very professional group We were impressed with every part of the experience at Premier Subaru. Not only was Parker a great salesman to work with, but so were all of his colle We were impressed with every part of the experience at Premier Subaru. Not only was Parker a great salesman to work with, but so were all of his colleagues (Neil, Rick, Michael) as we made our way through the purchase process. Always good to see Robert Alvine as well. More
The best dealership It is so so so so good dealership. Everything is explained. The staffs there are all professional, I will definitely recommend this dealership to ever It is so so so so good dealership. Everything is explained. The staffs there are all professional, I will definitely recommend this dealership to everyone. More
Patient and helpful It took me about 6 weeks to decide on a car, and Parker was super helpful. I think we went on 4 test drives. I highly recommend this dealership It took me about 6 weeks to decide on a car, and Parker was super helpful. I think we went on 4 test drives. I highly recommend this dealership More
Great experience! My husband and I went in just to look but we very impressed with both the inventory and service we decided to buy that day! Kevon is great. My husband and I went in just to look but we very impressed with both the inventory and service we decided to buy that day! Kevon is great. More
Premier Subaru Branford The whole process from walking into the dealership to driving off in my new Forester was very easy. The salesperson was pleasant/knowledgeable and gav The whole process from walking into the dealership to driving off in my new Forester was very easy. The salesperson was pleasant/knowledgeable and gave us options and details that I probably would not have found on-line. The finance guy was knowledgeable and led us painlessly thru the process. When the car was ready to drive home, a tech walked us thru the features of the car and helped set up Apple Car Play. Overall a very pleasant experience that I would recommend. More
Enjoyable experience My Impreza lease was coming up so I went to Premier Subaru to test drive a new Forester. I walked in and Hunter greeted me. Hunter is very knowledgeab My Impreza lease was coming up so I went to Premier Subaru to test drive a new Forester. I walked in and Hunter greeted me. Hunter is very knowledgeable of the newly designed Forester and really seemed to care about my needs and pricing expectations. After a test drive I was really impressed and wanted to purchase a Forester if Hunter could come in on the price I wanted. I did not finance the car so staying within my budget was critical. Hunter did a great job sealing the deal. It’s been 2 months since I purchased the car and I just love everything about it. I will definitely be returning to premier subaru next year when it’s time to replace my 10 year old second car. More
Very courteous and professional Everything was handled well and all questions answered. Things were done in a timely fashion with sequence of events for the sales process explained a Everything was handled well and all questions answered. Things were done in a timely fashion with sequence of events for the sales process explained and realized as said. Additionally I was given rides to my place and bank on time and as needed. More
Friendly and professional Kevon was a pleasure to work with, he was very patient and professional answering all of our questions. We are very happy with our purchase. Kevon was a pleasure to work with, he was very patient and professional answering all of our questions. We are very happy with our purchase. More