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Premier Subaru

Branford, CT

4.8
2,936 Reviews
PREMIER SUBARU IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW SUBARU WE SELL PLUS SO MUCH MORE! Premier Subaru is one of America's largest and highest rated Subaru dealerships. Premier Subaru is recognized as an elite Stellar Care Dealer by Subaru of America. In addition, Premier Subaru is AAA Approved and has received the A+ designation by the BBB. Premier Subaru is open for sales 7 days a week and service/parts 6 days a week. The company has a staff of certified Subaru technicians to ensure that you are completely satisfied with our work. In addition, repairs are covered for 12 months/unlimited mileage. Premier Subaru has one of the largest inventories of new Subaru models and used Subaru models in the Northeast. In addition, our Certified Preowned Subaru models are all priced under Kelley Blue Book.
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155 North Main Street

Branford, CT

06405

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Showing 2,936 reviews

July 13, 2019

Waste of my time. Second time in this dealership. First time I test drove a car a few years ago the car needed an alignment terribly, went somewhere else afterwards and More

by Ctrycher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dmitriy Naumovich
Jul 15, 2019 -

Premier Subaru responded

Mr. Rosenberry/ We are truly sorry you feel this way. Our company uses all the same pricing guides available to you. We are completely transparent - and, even have IPADS on our showroom floor to look up values with customers - collectively. Our company also prices our cars in the same manner. We price, on average to 95% of market average - and, we can see all of the competitive vehicles in the marketplace. We looked at your car and, determined the KBB value in the condition that the car was in. Specifically, your vehicle had 3 bald tires, two badly damaged ("curbed") rims and, the engine had a severe knock. We provided you a true value for the vehicle. Other retailers may provide you the value you are looking for - against a sale price which is higher than the market average. Our company will always provide you with a true value - and, continue to offer you a significant discount to market on the preowned vehicle. All of the pricing is clearly laid out on our website. In addition, our pre-owned vehicles come with, at least, at 6 month/6,000 mile nationwide limited powertrain warranty - far in excess of the state standards - for your complete confidence. Best wishes in your new car.

July 13, 2019

Overall Good Experience The sales staff at the dealership were great - they took time to listen to our needs and wants and showed us several cars that met that criteria. All More

by KZuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Marino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevon Morin, Michael Colagiovanni
July 12, 2019

Very professional group We were impressed with every part of the experience at Premier Subaru. Not only was Parker a great salesman to work with, but so were all of his colle More

by Jgboyle45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alvine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Pearlstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Wetmore, Michael Colagiovanni
Jul 18, 2019 -

Premier Subaru responded

Thank you so very much ! We appreciate the great 5 star review ! Thank you for choosing Premier Subaru! We are so happy to hear about your positive experience with the Premier Subaru Team ! And we love to hear that you got to see the Owner/GM Bob Alvine as well! We look forward to seeing you again in the future.

July 11, 2019

The best dealership It is so so so so good dealership. Everything is explained. The staffs there are all professional, I will definitely recommend this dealership to ever More

by cslu089
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Pearlstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Colagiovanni
Jul 18, 2019 -

Premier Subaru responded

Thank you ! We appreciate the 5 star review and recommendation ! We are so happy to hear that you had a positive experience with the Premier Team. We look forward to seeing you again in the future.

July 11, 2019

Patient and helpful It took me about 6 weeks to decide on a car, and Parker was super helpful. I think we went on 4 test drives. I highly recommend this dealership More

by Nickyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Pearlstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Premier Subaru responded

Thank you for choosing Premier Subaru for your car buying experience. We appreciate the 5 star review and recommendation ! We are so happy to hear that you had a positive car buying experience with Parker and the Premier Team. Congratulations on your new car! Welcome to the Premier Family! We look forward to seeing you again in the future.

July 10, 2019

Great experience! My husband and I went in just to look but we very impressed with both the inventory and service we decided to buy that day! Kevon is great. More

by aczepiel0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Pomerleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andi Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevon Morin
Jul 11, 2019 -

Premier Subaru responded

That is great to hear! Congratulations!!! Thank you for choosing Premier for your car buying experience. We are so pleased to hear that you had a great experience with Kevon and the Premier Team. We look forward to seeing you again in the future.

July 09, 2019

Premier Subaru Branford The whole process from walking into the dealership to driving off in my new Forester was very easy. The salesperson was pleasant/knowledgeable and gav More

by Marilyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : William Polito
Jul 11, 2019 -

Premier Subaru responded

That is great to hear Marilyn! Thank you for choosing Premier for your car buying experience. We appreciate the 5 star review and recommendation. We are so pleased to hear that you had a positive experience with the Premier Team. Congratulations on your new car! We look forward to seeing you again in the future.

July 09, 2019

Enjoyable experience My Impreza lease was coming up so I went to Premier Subaru to test drive a new Forester. I walked in and Hunter greeted me. Hunter is very knowledgeab More

by Forester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Duval
Jul 11, 2019 -

Premier Subaru responded

We are so happy to hear that Hunter was able to meet your needs! Thank you for choosing Premier for your car buying experience. We appreciate the 5 star review! Congratulations on your new Forester! We look forward to seeing you again in the future.

July 08, 2019

Very courteous and professional Everything was handled well and all questions answered. Things were done in a timely fashion with sequence of events for the sales process explained a More

by alzzzlee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevon Morin
Jul 11, 2019 -

Premier Subaru responded

Thank you for choosing Premier ! We appreciate the 4 star review ! We are pleased to hear that you had a positive experience with Premier Team. We look forward to seeing you again in the future.

July 08, 2019

Friendly and professional Kevon was a pleasure to work with, he was very patient and professional answering all of our questions. We are very happy with our purchase. More

by Suby2019
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andi Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevon Morin, David Jones
Jul 11, 2019 -

Premier Subaru responded

That is great to hear ! Thank you for choosing Premier for your car buying experience. We are so pleased to hear that you had a positive experience with Kevon and the Premier Team. Congratulations on your new car! We look forward to seeing you again in the future.

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