Premier Subaru

Great experience overall I had a great experience at Premier Subaru purchasing my first car. Tony was extremely helpful and knowledgeable about Subarus and seemed to personall I had a great experience at Premier Subaru purchasing my first car. Tony was extremely helpful and knowledgeable about Subarus and seemed to personally appreciate the brand. He worked around the clock to ensure all the bases were covered and really made me feel at ease. Overall it was a smooth transition into my new vehicle. My only suggestion would be to not include the Pulse Brake System on the bill. Luckily I caught it on the contract and asked to remove it, but if I hadn't said anything I would have been charged almost $500 more. I felt they were trying to sneak it on without notifying me. They were very cooperative to remove this option though and I really appreciate it. Definitely a positive experience overall! Thank you! More

Brilliant! This was our second lease of a Subaru for our daughter and I am on my third from Premier Subaru. Never is the process so pleasant, fast and efficient This was our second lease of a Subaru for our daughter and I am on my third from Premier Subaru. Never is the process so pleasant, fast and efficient as it is at Premier Subaru. Both Adam and Rodney were highly professional and made leasing the new Legacy a true joy! More

Engaging (Not High Pressure) Salesmanship I was pleased with the experience interacting with Tony and then with Rodney at Premier Suburu. Tony was knowledgeable about the product and was quick I was pleased with the experience interacting with Tony and then with Rodney at Premier Suburu. Tony was knowledgeable about the product and was quick to understand what kind of deal I was looking for. He was persistent but not unreasonably so. I had frankly intended to go to multiple dealers, but to my surprise decided to focus on this dealership and find the right car there. Rodney was efficient and explained the various warranty options without resorting to high pressure tactics. Overall, I found the experience very positive. I am also very pleased with the Outback that I purchased. I have a sense of confidence about the quality and features. More

They best experience ever when buying a vehicle After visiting dealers after dealers it was soooooo stressful until we visited premire subaru in branford and there is where we met Tony Gagnon .Our e After visiting dealers after dealers it was soooooo stressful until we visited premire subaru in branford and there is where we met Tony Gagnon .Our experience was the best ever because Tony Gagnon went about and beyond to get us what we want for what we can afford , he is the face of exceptional customer service . He made it a hassle free and worry free aslo he was so humble and very professional . Tony you deserve salesman or the year . The staff was very helpful and welcoming . Thank you Tony Gagnon for all you've done to get us in our first Subaru , you are totally awesome , a million thanks everyone. More

First-Rate Leasing Experience The dealership in general was friendly, professional, respectful and low-key, which fit my needs perfectly. As a woman buying a car on my own for the The dealership in general was friendly, professional, respectful and low-key, which fit my needs perfectly. As a woman buying a car on my own for the first time, I found the perfect salesman in Ted Astarita. Ted was patient, a great listener, willing to take time to explore options (including leasing v. buying, and new vs. pre-owned), understanding, knowledgeable, and honestly dedicated to helping me find the right car for me. He answered my numerous questions and even on the busiest days gave my needs his full attention. Since leasing my new Outback, he has remained interested in my experience with the car, and has been generous with his time in terms of answering my questions and arranging to get my new iPhone synched to the car. I had a special issue which forced me to delay the start of my lease. Ted and the dealership management went beyond the call to hold onto my car for me until I was able to close the deal. In today's world, good customer service is sadly harder and harder to find. I'm thrilled to have found Premier Subaru, and look forward to buying/leasing more cars there in the years to come. More

Good People This is the second Subaru added to our stable. While my experience with the people at the previous dealer was good, Premier offers some services that This is the second Subaru added to our stable. While my experience with the people at the previous dealer was good, Premier offers some services that the other didn't (warranty, oil change program, etc). Pete was personable and engaged throughout the process. The wait for the car was longer than expected, but that was really the result of a High demand / Low supply time window. Even with capitalism working against me, the dealership happily accepted "special pricing program". Overall, purchasing was a great experience. Lets hope that their service dept shines as brightly as their sales. More

Very pleasant experience This is our 1st new car in 14 years and we were unnecessarily dreading the process. All the staff at Premier were welcoming and efficient - we were ne This is our 1st new car in 14 years and we were unnecessarily dreading the process. All the staff at Premier were welcoming and efficient - we were never kept waiting long. Very prompt delivery of the vehicle. Tony, our final salesman, was a delight. Jeff, who walked us through the paperwork, was very thorough and patient in explaining everything we had to sign. More

Very pleasurable purchase experience Bought a 2015 Subaru outback. Rita and Mark did great job making the purchase much easier and in a very friendly way. They listened and understood ve Bought a 2015 Subaru outback. Rita and Mark did great job making the purchase much easier and in a very friendly way. They listened and understood very well on what I wanted and gave very helpful opinions. They kept in contact and promptly answer my questions. Mark ensured a very smooth delivery. A very easy purchase experience. Completed satisfied! Thank you. More

Very Pleased With Our Purchase and Experience We decided to take a drive from Stratford to Banford because of the reputation of Premier Subaru. On a very busy Saturday, Ted Astarita was able to t We decided to take a drive from Stratford to Banford because of the reputation of Premier Subaru. On a very busy Saturday, Ted Astarita was able to take his time with us to go over various car options and to answer our questions. We found Ted and the staff to be very professional and friendly right from the start. Not once did we ever feel pressured to purchase our new Subaru and considered the atmosphere to be low-key. We highly recommend the dealership to our friends and family and will be back when it's time for a new Legacy. More