I live in Norwalk and have owned a 2000 golf for 19 years. I have avoided the Prestige service department whenever possible due to numerous bad experiences, rude treatment and attempts by Prestige to sell me unneeded parts and repairs. Here is my most recent experience: On January 1, 2018 I brought my car to Prestige VW to replace a bent throttle body and to determine what if anything else was causing a check engine light to be on (code P1582). I was told by the service technician that I also needed to replace a 'control unit' that cost $1632 plus labor. I refused the work and had to pay the $137 diagnostic fee. On the advice of my excellent local mechanic, European Auto of Norwalk, I took the car to Danbury VW. Danbury replaced the throttle body, corrected the check engine light and determined that the $1,632 control unit did not need to be replaced. The car has worked fine since then. The difference in treatment I experienced at Prestige and at Danbury was like day and night.