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Preston Superstore

Burton, OH

5.0
5,724 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
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14638 Rapids Rd

Burton, OH

44021

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Showing 5,724 reviews

October 14, 2022

Sales department ok but service and detail not so good. Took hours to detail car for delivery. Car was released to me with no oil change sticker on windshield and car was delivered to me with 56 lbs o More

by nowicki1506
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dardis
Oct 20, 2022 -

Preston Superstore responded

Thank you for your feedback. I am so sorry about that clean up. That is not acceptable. I will have Bruce give you a call and we will give you a proper clean inside and out. Please let me know if you need anything, jackiep@prestoncars.com. I appreciate your patience and your business. Thanks again, Jackie Preston Franck

October 13, 2022

Nice and friendly staff. Elise was great. I felt she, as well as the other staff, knew what a big decision a new car purchase is at this time in our economy. Very patient More

by Sabur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dardis, E'Lise Duwe
Oct 20, 2022 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston Franck

October 13, 2022

Best car buying experience ever! Haley went above and beyond and can't say enough about her. I will definitely be referring friends and family to Haley! More

by dzembiak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Gromack
Oct 20, 2022 -

Preston Superstore responded

Thank you for your feedback and business! We appreciate your recommendation! Thanks again, Jackie Preston Franck

October 12, 2022

Mike was great. He answered our questions and after we'd decided to purchase the vehicle, he made sure we got a good price and a good deal on our trade-in. Before we More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Piotrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Preston Superstore responded

Thank you for your feedback and business! We appreciate your recommendation! Thanks again, Jackie Preston Franck

October 12, 2022

I love dealing with Tom Z. don't get pushed in to anything. this store and staff are great. More

by Bquiggle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom "Z" Zauszniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Rothfuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston Franck

October 12, 2022

what to get another vehicle for there. The dealership hav nice people there. Love my new truck More

by Kylepierce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
Oct 20, 2022 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston Franck

October 11, 2022

Great Service this is my third car with the help of Devin and I'm very satisfied! More

by Nicole #44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
Oct 24, 2022 -

Preston Superstore responded

Thank you for your feedback and business! We appreciate your loyalty! Thanks again, Jackie Preston Franck

October 11, 2022

I was extremely impressed by not only the dealership but by the sales consultant who worked with me, David Juker, who was ethical and diligent in matching me and family up with the right vehicle for our nee More

by shalimamma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tod Sherrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Juker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Rothfuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Preston Superstore responded

Thank you for your feedback and business! We appreciate your recommendation! Thanks again, Jackie Preston Franck

October 11, 2022

Devin was professional and helpful from the start of our interaction. He reviewed options and was easy to work with, great demeanor. More

by alessij10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D'Andray Harrison, Devin Lindsey
Oct 24, 2022 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston Franck

October 11, 2022

Aaron was great to work with. Easy mannered with no pressure sales. Highly recommend for buying your next vehicle. More

by Mark H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron McCoy
Oct 24, 2022 -

Preston Superstore responded

Thank you for your feedback and business! We appreciate your recommendation! Thanks again, Jackie Preston Franck

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