Princeton Audi Volkswagen

Chris and team were extremely helpful in my buying decision and were willing to go the extra mile throughout the process. The delivery of my new vehicle was extremely efficient as well. decision and were willing to go the extra mile throughout the process. The delivery of my new vehicle was extremely efficient as well. More

Alex is very knowledgeable and made the entire buying experience hassle free. I will definitely recommend this dealership and Alex Demsky to friends and family in the future. experience hassle free. I will definitely recommend this dealership and Alex Demsky to friends and family in the future. More

I have given a perfect rating because I received nothing less that perfect service when I made my visit. There was no hassle. Mr. Rucko and Mr. Hilgetag were very helpful and made it very easy for me to m less that perfect service when I made my visit. There was no hassle. Mr. Rucko and Mr. Hilgetag were very helpful and made it very easy for me to make my decision in purchasing my 2013 Jetta S. I am very pleased and happy with my choice and will return in the future. More

Everyone was very friendly and helpful for making my first car leasing experience a good one. Didn't ever feel pressured into something I wasn't comfortable doing or paying for. I'm very happy with my n first car leasing experience a good one. Didn't ever feel pressured into something I wasn't comfortable doing or paying for. I'm very happy with my new car and my overall experience with this dealer! More

I would never recommend or go to this dealership ever again unless it was an emergency. You would think spending all of this money on a car they would have amazing service in there dealership. Every sing again unless it was an emergency. You would think spending all of this money on a car they would have amazing service in there dealership. Every single time I went the 5 times i did go i had nothing but terrible experiences. 1. they never answer the phone... 2. when i left a message they never called me back. 3. i called another time because i was missing the nuts and bolts for the belly pan under my car i made an appointment for a week later (earliest appointment i could get)i go in waited in the waiting room for an hour and they come back and tell me that they don't have the bolts or nuts to put them on my car....so they used plastic zip ties to hold the belly pan up... sooo they don't have there own parts in there shop?? they said it would take a week to get the parts in i said ok ill pay for the parts when i get them i told them they said ok. i had to sign and pay for labor even though they didn't do anything as i walk out i see they charged me for the parts, when i specifically told them not to. a week later i never hear back from them. i called and i was hung up on when the lady was transferring me, finally got a hold of a guy in the parts department he looked me up in the computer and the parts were never ordered... he ordered them for me and it would take a day or two!! why did the other guy say a week and never ordered them. then they call that they have the parts in and hour later they call again saying they have half the parts in... so which is it? do you have them or not. 4. when they finally got the parts and put them on a guy came up to me and said your car is outside and he walks away im like where are my keys he just kept walking. so i went out to my car to see if he left the keys in the car and they weren't there thank god so i went inside asked the guy at the desk that i was dealing with and he didn't know where my key went... they lost them.. he finally found them and gave me a free car wash for everything i went through.. 5. i went to get my oil changed at the princeton audi dealership three days later i opened up my hood and someone at the Audi dealership stole the audi symbol from my engine. i went in told them that someone stole it and they denied it and told me it probably fell off.. i have had this car for 4 years was brand new that symbol was never loose it randomly disappears one day after your guys work on it? there is a belly pan under my car it cant just fall off it would still be in the car. They told me they would order me one and give me a call back when it comes in that was in the beginning of September it is December 28 today still have never gotten a call back once they never call you back. It seems like they tell you whatever you want to here to get you out of the dealership and hope you forget or something.. These are all the wonderful experiences i have received from this wonderful dealership . i would never recommend it and would rather drive to Edison where the people are smart, they do what they say they will, they call you back, they answer there phones and are extremely professional unlike PRINCETON AUDI. I have given the ratings i have given because there customer service it terrible, there quality of work sucks, there friendly because they don't want you to complain about how awful they are. my overall experience is very bad because if i gave them a bad or okay rating i would be lying ok is way to good for what Princeton Audi offers to there customers. there prices are ok. If you are reading this never go to Princeton Audi you will definitely regret it, just like I have. More

I have purchased many vehicles over the years at numerous dealerships but my experience dealing with john Ivarone at Princeton Volkswagen was probably the best. I told John that I was looking for a VW Jetta dealerships but my experience dealing with john Ivarone at Princeton Volkswagen was probably the best. I told John that I was looking for a VW Jetta for my daughter who was not with me at the time. So he took me on a test drive to explain all of the great features installed in the vehicle. On the day I arrived with my daughter to pick up the car John insisted on taking my daughter for a test drive to make sure she was comfortable with how the car operated and to answer any questions she may have. Needless to say she was very happy and comfortable, which in turn made me feel the same way. My overall experience with John Ivarone was nothing short of FANTASTIC!!! More

I would recommend the dealership and Jim Lazos in particular since my experience was and entirely positive one. The folks that I dealt with were efficient and responsive to my needs and I am very hap particular since my experience was and entirely positive one. The folks that I dealt with were efficient and responsive to my needs and I am very happy with the Passat. More

From the moment I walked into Princeton Volkswagon, I knew I was in the best hands possible. When I first called, I was so pleased with the customer service. I first spoke to Matt, and he was nothing but knew I was in the best hands possible. When I first called, I was so pleased with the customer service. I first spoke to Matt, and he was nothing but helpful and positive. We cracked jokes and he made me feel so comfortable. I was in a HUGE crunch to find a car, and he reassured me that I was going to walk away with the car I really wanted. I felt so depleted after leaving other dealerships. I dealt with the nastiest, most disheartening dealers EVER. I wanted to give up on buying a car. Being a recent college graduate, trying to buy my first car seemed next to impossible. But not at Volkswagon! They worked with me and I can't thank them enough. I really want to mention how AMAZING Jackie was. I am so glad that Jackie was the one to help me. She was prompt with every call and email, she was positive, happy, and so funny! Since this was my first time buying a car, She helped me get into the program for college graduates. She was super informative, and knew her stuff front to back about Volkswagon! She helped me with my car insurance as well! I didn't have to really do any work, Jackie really did it all for me. I was so pleased with Jackie, I even brought her her favorite vegan cookies! Alex was also super helpful and Volkswagon. He helped me with my finances and got me such a GREAT deal on my new car. He explained everything in detail and I felt really comfortable and understood what I was getting into %100. I love my car so much and I can't imagine going anywhere else for my next car! If you're looking for a VW in NJ - Find Jackie and the gang at Princeton! They make car dreams come true! More

Natasha, George, and David are the 3 best salespeople I have ever dealt with. There is a reason why this dealership is so busy. David and George are very kind, patient, and too the point. Natasha have ever dealt with. There is a reason why this dealership is so busy. David and George are very kind, patient, and too the point. Natasha is simply amazing. There is a reason why she is swamped. She is courteous, professional, and timely. I really enjoyed my experience with her. All in all experience, A+! More

Friendly, courteous, knowledgable and reasonable pricing. Went to lease one car, ended up purchasing another as well. No pressure or hard sell tactics. Enjoyable experience. Went to lease one car, ended up purchasing another as well. No pressure or hard sell tactics. Enjoyable experience. More