Princeton Audi Volkswagen

Straight forward and honest, great price. They worked hard with me to get me the car I wanted although they had to look for it all over and finally order a new. They kept me updated though out the proces hard with me to get me the car I wanted although they had to look for it all over and finally order a new. They kept me updated though out the proces. They told me all the cost associate with the purchase (all fees) right it the beginning and that is what I paid in the end. The manager was also very nice. More

Great experience all around. Troy is very friendly and offers help without pressure. They were able to track down and secure the exact car I was looking for, and we worked together to come up with a fair offers help without pressure. They were able to track down and secure the exact car I was looking for, and we worked together to come up with a fair price. The car was in immaculate condition, with inside delivery to make the experience ideal. (And out of the weather!) I would highly recommend this dealership. More

Jackie was great to deal with. We ended up purchasing two cars. Opportunity for improvement is the automated emails - their arrival didn't synch with the reality of the process. I received followups two cars. Opportunity for improvement is the automated emails - their arrival didn't synch with the reality of the process. I received followups asking how my shopping was going AFTER I'd already committed to purchase. I received emails from Jackie that were sent when I was actually with her. I know that the intent was to show that the dealership was customer focused, etc., but since they were arriving and weren't aligned to what was actually happening, they became a source of amusement - like can't they get their act together? Case in point - I bought 2 cars at the same time yesterday and only got one request for feedback. I'm a repeat customer of the Kalafer family of dealerships - well over 15 vehicles and counting - so will be back! More

Overall it was a very good experience. We had a small hiccup in communication about financing but the final result was very satisfactory. I love the car. hiccup in communication about financing but the final result was very satisfactory. I love the car. More

Jeff was pleasant to work with and very helpful in guiding me through the process of purchasing my car which is an excellent vehicle. I have used this dealership in the past and the service has always guiding me through the process of purchasing my car which is an excellent vehicle. I have used this dealership in the past and the service has always been excellent. More

Jackie is wonderful. Excellent & personable service! She responded to all our questions and requests so quickly. Because of the excellent staff at Princeton VW we were able to drive home our new CC in She responded to all our questions and requests so quickly. Because of the excellent staff at Princeton VW we were able to drive home our new CC in record time! More

These guys are pretty awesome. I went in to do a little research on the S4, with the intention to buy at a later date. Even after telling the salesman (Troy Portela) this, he still took a solid 4+ hours ou research on the S4, with the intention to buy at a later date. Even after telling the salesman (Troy Portela) this, he still took a solid 4+ hours out of the day to help me. He showed me the car inside and out, answered a ton of questions I had even as annoying as I probably was, and took me for a test drive, not once but twice. Go see Troy if you're in the market for anything, he was such a knowledgeable and courteous salesman I think I'd even let him sell me a TV! The whole team is professional, polite, and very well-informed, a great group to work with. Because of these guys I'm buying an Audi, and I'm not thinking twice about leaving my Mazda behind. More

Sue is the best seller anybody can find at VW Princeton to buy a car. She makes it a really great experience and I strongly recommend her to everybody. It has been a pleasure to me to buy the car at VW an to buy a car. She makes it a really great experience and I strongly recommend her to everybody. It has been a pleasure to me to buy the car at VW and have her as a sales representative. Thank you very much Sue for all your help!!! More

I've been to other dealers in the past and have never been satisfied with the service. Sue was excellent, no pressure and very friendly - I will be back after this experience. been satisfied with the service. Sue was excellent, no pressure and very friendly - I will be back after this experience. More

Bought an A4 from Guy this past month. Very patient, extremely knowledgeable about cars. On the initial visit, went on an extensive test drive in the rain and really got a feel for the car. He encourage extremely knowledgeable about cars. On the initial visit, went on an extensive test drive in the rain and really got a feel for the car. He encouraged me to take some aggressive turns to get a sense of the superior handling. In comparison, was told to "take it slow" during a test drive of a BMW 3. Very polite and understanding. Patiently answered my and my family members questions about the car on a subsequent visit. During the negotiation, I came back to him with a price from a competing dealership and we were able to reach a fair price for the vehicle and my trade-in. (In comparison, at an Acura dealership, was told that the most I could get was a couple of hundred dollars and I would be better off donating it to charity.) When it came time to pick up the car, he was there on his day off to hand me the keys and then spend an hour and a half showing me some features on the car and giving me some advice that I would not have thought to ask about (the wipers auto sense the rain, so they go hay wire in the car wash, they should be turned off prior to going in). In short: pleasant, courteous, knowledgeable service. And I'm in love with the car. More