Puente Hills Ford

When the Bronco was released, they required a credit check and the vehicle was marked up over the price of the actual vehicle. I brought in my F-150 Lightning for a warranty repair and they were extr check and the vehicle was marked up over the price of the actual vehicle. I brought in my F-150 Lightning for a warranty repair and they were extremely unresponsive on updates, not actionable on addressing my concerns, and ultimately damaged the vehicle (large scratch on the fender). They did not inform me immediately upon finding the damage, only when I called to pick it up did they inform me it would be delayed due to the repair that they caused. GM asked me to email direct to resolve the issue, but never replied to me. All in all, would be extremely cautious if utilizing this dealership. Not very accountable. More

Maurice was fantastic and pleasure to work with. Definitely the place to purchase your Ford! Definitely the place to purchase your Ford! More

They are always very helpful and professional. Great customer service! I highly recommend this dealership. Great customer service! I highly recommend this dealership. More

Shannon takes care of me and got me my car back on time in order for me to get to my job. in order for me to get to my job. More

Aydin has been very helpful and is very knowledgeable in his field. Even after the purchase, he has been answering any questions or helping with any follow on. He has made my vehicle purchase experience fro his field. Even after the purchase, he has been answering any questions or helping with any follow on. He has made my vehicle purchase experience from Puente Hills Ford very pleasant. More

Alfonso is an amazing sales agent. His friendliness and welcoming attitude is admirable. He explained and showed every detail of my new vehicle. He ensured the purchase process to be s His friendliness and welcoming attitude is admirable. He explained and showed every detail of my new vehicle. He ensured the purchase process to be smooth and quick. Even after the purchase, he has been very helpful with any follow on. I would say he is the reason I purchased the car the same day I entered the dealership! More

Very impressed. Normally we buy are cars at RSM Ford but when they didn't have what we were looking for we started looking at other dealerships. After a few months Normally we buy are cars at RSM Ford but when they didn't have what we were looking for we started looking at other dealerships. After a few months we finally found the car. Alfredo greeted us with a warm smile. We test drove the car and within the hour we were on our way to buying it. Everything went very smooth. Are finance guy Brendan was very knowledgeable and friendly. I would totally look into buying another car with them next time I am shopping for one. P.s. Great popcorn More

Good atmosphere, very friendly, salesperson Alfredo Jimenez was a pro! Would definitely come back again!!! Jimenez was a pro! Would definitely come back again!!! More

Shannon was very helpful and kept in touch for my repairs that were fortunately covered under warranty. that were fortunately covered under warranty. More

Quick and fast service. Used the online website to make an appointment. The service was quick and everyone was really friendly. Used the online website to make an appointment. The service was quick and everyone was really friendly. More