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Puente Hills Hyundai

City Of Industry, CA

4.6
7,045 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,045 reviews

June 19, 2023

Service personnel were friendly and helpful. Bathroom was clean and lounge was comfortable. Cappuccino was a tasty treat, the water was cold and snacks were made available. Jay J. arranged for More

by KCM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Puente Hills Hyundai responded

Thank you for the feedback. Sorry about the valve covers. We will gladly replace those for you on your next visit. Please make sure to let Jave know. Thanks again! PH Hyundai Management

June 19, 2023

The appointment was quick and easy. Javer explained everything and was patient with my questions. Car was ready on time. More

by jvigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Puente Hills Hyundai responded

Thank you jvigil, much appreciate the 5-star review about your recent visit. Have a great day! PH Hyundai Management

June 19, 2023

Tino was a pleasure and great to work with. He was responsive and straightforward with me. More

by Nathan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Puente Hills Hyundai responded

Thank you Nathan for sharing about your recent visit. We appreciate the feedback. Have a great week. PH Hyundai Management

June 18, 2023

This is the 2nd time he has helped me an both times were horrible. Doesn’t help. I ask questions and answers like you’re dumb. I mentioned to him I don’t want to be helped by him again and he laughed. More

by mercerirene11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Puente Hills Hyundai responded

Hi Mercerirene, let's make sure you work with a different service adviser next time. Please ask for Jave who assist all the advisers. Thank you, PH Hyundai Management

June 18, 2023

The customer service was very efficient and communicative. I went to see a car and left driving it home all in under 2 hours! More

by HDDAUGLASH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanzel Fraguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Puente Hills Hyundai responded

Congratulations on your new car! Enjoy it, happy to know you had a 5-star experience. Have a great week. PH Hyundai Management

June 17, 2023

The staff at la Puente Hyundai are excellent ,help full finding solutions to your vehicle problems. More

by GALLEGOSLEO073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

Kind, clean, fast service, nice waiting room, tasty coffee, snacks, car wash, very helpful, remind message More

by KONGL52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

I have always had good customer service service. The maintenance doesn't take long. The appointment they gave me fit my schedule and if I didn't have an appointment they have alway worked with me. More

by I.CRISTINA.CID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Puente Hills Hyundai responded

Glad we are able to get you in and out quickly on each visit while still providing you with quality service. Have a great day. PH Hyundai Management

June 17, 2023

It was good service early in the morning. He was friendly every time. Next time I will ask him my car service. More

by SUEK38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

He was very good service adviser. Very food service early in the morning . When I visit next time I will ask him again. More

by SUEK38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Puente Hills Hyundai responded

That is fantastic news SUEK. Thanks for sharing and have a wonderful day. PH Hyundai Management

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