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Puente Hills Hyundai

City Of Industry, CA

4.6
7,112 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,112 reviews

March 18, 2023

It's convenient for me, however the service advisors I've worked with can work on their customer service skills and be more personable and less arrogant. Jhordyn B. was a bit rude and cocky for no reason, I More

by PZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhordyn Borla 3 stars
March 18, 2023

Poor Customer Service & Management ! Supervisor Manager never returned my. When I called person answering calls hung up on me More

by ANDREW21.IV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the 2 names I have that info at home
March 18, 2023

Had a courteous and prompt welcome. The facility was comfortable and clean. My vehicle was ready in a reasonable time. More

by ov4hair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2023 -

ov4hair responded

Great place

March 18, 2023

Great people, great service, very professional, and very fast. 10/10 recommended people to come and get their cars serviced here. More

by Lovelyamann
Recommend Dealer
Yes
Employees Worked With
Jhordan Borla
March 18, 2023

The service was excellent as usual. The advisor was both professional and respectful to my needs. More

by ZAMORANOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

I appreciate that they care and willing to help out. It was very informative and clear of the process and the steps they were taking to get to the issue the Santa Fe was having. It took a few months to More

by UB16803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2023

great service and excellent customer service. very detail and helpful in explanation. appreciate all thorough explanations. More

by peterjtran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not listed
March 15, 2023

Jae has always been so helpful, friendly and informative about the services needed for our vehicle. We are always willing to drive from Riverside to get our car services done because of him. More

by R.C.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Puente Hills Hyundai responded

Wow, that is a huge testament to Jae and our team. Thank you for going the extra distance and I am happy to read our team reciprocates that on each service visit. Have a great day. PH Hyundai Management

March 15, 2023

Great dealership were fast and have a great waiting area the refreshments were great and the reps were professional. More

by patrick.dsouza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2023

Great service over all, quick and fast had my car done within a few hours! More

by THOMASINMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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