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Puente Hills Hyundai

City Of Industry, CA

Overview
Employees
Reviews
Vehicles
4.6
7,112 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,112 reviews

March 13, 2023

The service at this dealership has been excellent. It has been the best Hyundai location and one of the best dealerships I have ever used for service. More

by MADISONDINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

Puente Hills Hyundai responded

Thank you, Madison. We will share this 5-star review with Jae today. Have a great day. PH Hyundai Management

March 13, 2023

Everyone lies to you about everything. Wait time is a lie. Service writer tries to scare you into buying more service. More

by PJOED90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Landeros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

Puente Hills Hyundai responded

Our certified technicians and advisers are advised to only offer additional services your vehicle might require at the time of service or in the near future of mileage coming up. Sorry, you did not see the value in these offerings. Safe travels out there. PH Hyundai Management

March 12, 2023

Angela helped me with my visit and was extremely helpful and caring. My car was going to take longer than I expected and she was able to accommodate my needs. I’m very happy and satisfied with service. I wi More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
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Mar 15, 2023 -

Puente Hills Hyundai responded

Thank you, Chris. We look forward to seeing you when your Hyundai needs servicing. Happy that our team was able to provide you with a 5-star service. Have a great day. PH Hyundai Management

March 11, 2023

Good customer support to provide rides for returning to pickup the vehicle. Needs to improve proactive communication with customers on service status. More

by MSMSSUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia
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March 11, 2023

Everyone are so nice and excellent and we are so satisfied. specially, Paul Kim was so excellent and super kindness. We said super thanks to Puente Hill Hyundai, and we are very strongly recommend More

by LUSSOGLOBAL
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ozaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 11, 2023

Service Tech Jae Lee was very helpful with my service needs and very knowledgeable in answering my questions. More

by TITIMOOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 11, 2023

Service techs have been great. , However we are having problems with the new vehicle and are extremely disappointed More

by debraboozer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhordan
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March 10, 2023

My favorite dealer for servicing my car. Tino in Service keeps me up-to-date on all my car’s needs. Very professional and detailed. More

by Cadan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 10, 2023

Javer took my car for the recall without an appointment. and suggested it was time for service as well. Great service and Javer was the best More

by fredlundn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 10, 2023

Javer has been super helpful since the issues with my car started, and has made my experience really great despite the issues my car is having. More

by MATTHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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