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Puente Hills Hyundai

City Of Industry, CA

Overview
Employees
Reviews
Vehicles
4.6
7,147 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,147 reviews

May 28, 2025

Not only do they have great customer service, they are also so honest. Best dealership I’ve been to. More

by EUNSUNG90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Puente Hills Hyundai responded

Congratulations on your new vehicle, thank you for choosing Puente Hills Hyundai. We appreciate you taking the time to share your 5-star experience with us all. Have a wonderful week. Mike L. General Manager

May 27, 2025

I almost lost my last free oil change because of the incompetence of your employee More

by WLSIA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry
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May 28, 2025 -

Puente Hills Hyundai responded

We apologize for the miscommunication. Thank you for bringing this to our attention. If you need any further assistance regarding your upcoming free service appointments, please feel free to contact Sean K., our Service Director, directly. Thank you, Mike L. General Manager

May 27, 2025

The service we received was timely and effective. We were very satisfied our experience at Puente Hills Hyundai. More

by BBUCKNERB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t pay attention to the names. Everyone gave good service.
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May 28, 2025 -

Puente Hills Hyundai responded

Thank you for trusting our service team to perform their jobs effectively. Happy to read we provided you with a 5-star experience. Have a great day. Mike L. General Manager

May 26, 2025

Dealing with Ray was GREAT! Your two "Sales Managers" sitting in the glass cage were horrible and one of the biggest car buying disappointments I've run across in the purchase More

by GLENNSRN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Puente Hills Hyundai responded

Hi Glennsrn1, sorry to read that you did not receive the same 5-star service throughout your recent purchase experience. Thank you for your positive feedback regarding working with Ray. I am disappointed to read that the rest of our team did not follow suit. Please let me know how I can make things better. Thank you, Mike L. General Manager

May 25, 2025

Everything was perfect. The staff were very kind and helpful. The Agent Jerry was very accurate and punctual. More

by JWYOON02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
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May 28, 2025 -

Puente Hills Hyundai responded

Thank you for the 5-star review. Have a great week. See you next time. Mike L. General Manager

May 25, 2025

Best and professional experience This dealership knows there stuff and is very affordable and professional with their knowledge. More

by Tks771
Recommend Dealer
Yes
Employees Worked With
Joey Quintero
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May 28, 2025 -

Puente Hills Hyundai responded

Thank you for the positive feedback regarding working with Joey and our team during your recent visit. We appreciate you taking the time to share with us all. Have a nice week. Mike L. General Manager

May 25, 2025

I always trust Javer Esquivel and Puente Hills Hyundai to do an excellent job on my car. The work is outstanding, and I have peace of mind that my Hyundai is in top condition after being in their care. More

by MINNIE7768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Puente Hills Hyundai responded

Fantastic to read this review Minnie. Thank you for sharing about working with Javer and our team. Have a great day. Mike L. General Manager

May 24, 2025

Very good They are very professional and have a good service mind I love Hyundai More

by SEHYUN7171
Recommend Dealer
Yes
Employees Worked With
Harley Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Kim
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May 28, 2025 -

Puente Hills Hyundai responded

We love our customers too! Thanks for sharing. Congratulations on your new Hyundai. Let us know if you have any questions. Mike L. General Manager

May 23, 2025

Jay Lee provided patient and kind support. Although he wasn't able to identify the issue, I really appreciate it. Thank you! More

by CLEMENTC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025

Thank you for your service. It’s finished in 2h. Waiting room was fine. I don’t have any complaints. More

by HANJOOHYUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Puente Hills Hyundai responded

Fantastic! Thanks for sharing Han. Have a wonderful rest of your week. Safe travels. Mike L. General Manager

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