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Puente Hills Hyundai

City Of Industry, CA

4.6
7,086 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,086 reviews

August 04, 2019

Recall of items was reason for visit The welcome and courtesy I received from both Daniel when I arrived and Jay Jassai when I checked in was outstanding. Both put me at ease about the w More

by CICCCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel (didn't get his last name but he welcomed me when I dropped my car off.
Aug 05, 2019 -

Puente Hills Hyundai responded

Thank you for your kind review. We are always happy to help!

August 04, 2019

Very Disappointed and Dissatisfied Work incomplete Was recommended unnecessary services Warranty will expire in less than 5k miles work not done Not allowed to use reward dollars fo More

by Kisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jae Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Puente Hills Hyundai responded

Kisha, We are sorry to hear we did not meet your expectations. We always want to make sure our customers are taken care of and leave satisfied. Please contact us directly to properly assist you.

August 03, 2019

Completely satisfied. As always Javer insured that I had transportation while my car was being serviced. When my car was finished Javar explained in detail the service depa More

by sixt6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Puente Hills Hyundai responded

Thank you for the great review! We are happy to hear we met your expectations. We look forward to your next service appointment!

August 03, 2019

Clean and friendly Took my Tucson in for two recalls. Jay was very helpful! Had an appointment but it took 1 hour for the mechanic to start working on my car. One rep More

by Peg19
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Puente Hills Hyundai responded

Peg, We appreciate you taking the time to share your feedback with us as it helps us continually improve. We will address your comments with our team. Please do not hesitate to contact us directly if you would like to discuss this further.

August 02, 2019

Owner Very kind and Nice, Detailed about the questions, also, I was surprised at the really quick services. This Dealer would like to recommend to others. More

by chonsimon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Aleman
Aug 02, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind words and positive feedback! We appreciate your recommendations.

August 02, 2019

Very good I was very Satisfied Your services and everything is good. Thank you. I will be there any service and repair of my Santa Fe. Thank you again. More

by ADKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanzel Fraguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2019 -

Puente Hills Hyundai responded

Thank you very much for your feedback. We look forward to servicing your Santa Fe again.

August 02, 2019

Great and easy Raymond definitely helped me out made it easy. I have been to this dealership before I knew that I was going to get great service. Would definitely re More

by IREYES_AREYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Beaudry
Aug 02, 2019 -

Puente Hills Hyundai responded

Thank you for the great review. We appreciate your business!

August 02, 2019

Friendly efficient service Got me in and out for recall service, I waited less than an hour. I was told it may be 1.5 hrs. put in request to do job as fast as they can, so I c More

by tdk18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Landeros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Puente Hills Hyundai responded

Thank you very much for taking the time to share your experience. We are glad we were able to take care of you in a timely manner.

August 01, 2019

Amazing Experience Just got my 3rd Hyundai!! Will never go anywhere else for my cars! Jonathan is the best! I am so happy with my new Sante Fe XL! More

by kms619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Puente Hills Hyundai responded

Congratulations on your new Santa Fe XL! We appreciate your continued business. Thank you for trusting Puente Hills Hyundai.

July 31, 2019

Best service!! I'm giving puente hills a 5 star rating simply, in part because I always get greeted professionally. And my vehicle always gets serviced in a timely m More

by edwin.monteon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Puente Hills Hyundai responded

Edwin, We appreciate you taking the time to share your positive feedback. At Puente Hills Hyundai, our customers always come first. We look forward to seeing you at your next service appointment.

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