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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,520 Reviews

4,520 Reviews of Puente Hills Hyundai - Service Center

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August 30, 2023

I've come here regularly since 2021 to maintain my Kona and my experience with the service has always been great. I appreciate their technicians and other service employees. More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
August 30, 2023

Warranty is super excellent. My car is 8 years and we have engine problems sign. You guys fixed without cost. Thanks a lot. More

by Youngha lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name was gary.
August 29, 2023

Took way too long to get checked in and they didn’t do a tire rotation when they said they would More

by DL12199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faustino Lozano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Puente Hills Hyundai responded

Hi DL, sorry about the miscommunication. Please reach out to us before your next visit so we can make sure that is handled at no charge. Thanks for your patience, we are working on it. PH Hyundai Management

August 29, 2023

Isaac was helpful and made sure to expedite the work needed. He was very clear on what the process would be, making sure there were no surprise charges. More

by D.ROSASGARCIA884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac S
Aug 30, 2023 -

Puente Hills Hyundai responded

Thank you for sharing about your recent visit. Happy to read that Isaac provided you with a 5-star experience. Thank you for choosing Puente Hills Hyundai. Have a great day! PH Hyundai Management

August 28, 2023

They honored my apptmnt and I didn’t have to wait long. . diagnosed my problem quickly . Thankfully it was not a major issue. More

by simssab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Puente Hills Hyundai responded

Fantastic to read that our team was able to quickly identify and repair the issue. Glad you are safely back on the road and it did not take long. Have a great day. PH Hyundai Management

August 28, 2023

Angela was a great help! Her explanations were clear and to the point. No fuss. More

by TRAN.MICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Aug 30, 2023 -

Puente Hills Hyundai responded

Thank you for sharing about the recent 5-star visit. Happy that Angela and our team were clear and to the point. Have a great week. PH Hyundai Management

August 28, 2023

Facilities were much nicer after remodeling. Sean Kim was knowledgeable and professional. He was very helpful. More

by hankclee
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Puente Hills Hyundai responded

We love them as well! Thanks for taking note and sharing about your recent 5-star experience. Have a great day. PH Hyundai Management

August 26, 2023

I made an appointment to bring my 2021 Santa Fe in to fix a malfunctioning collision warning sensor. Wasted two days in the shop before they called and said they wouldn’t fix it because it was caused by an More

by ADZUKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

Puente Hills Hyundai has very friendly, knowledgeable, organized staff members. I would definitely do more business with them in the future. More

by MISTEDOJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

Good service and nice rest area ,waiting time is good not too long and nice coffee More

by shun8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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