Puente Hills Hyundai - Service Center
City Of Industry, CA
4,463 Reviews of Puente Hills Hyundai - Service Center
Hyundai does not keep their contracted complimentary maintenance of 3 years or up to 36,000 miles. You only get 4 complimentary maintenances. Your car system will notify you when to take it in for maint maintenance of 3 years or up to 36,000 miles. You only get 4 complimentary maintenances. Your car system will notify you when to take it in for maintenance and it will notify you at least 4 times before the 3 year/36,000 miles. So when you take your car in for the 5th time BEFORE the 3 year / 36,000 miles is up, you will have to PAY OUT OF POCKET. More
I appreciate the professionalism and the kind of customer care that I receive everytime I go there. The dealer shows a real concern through their staff about being honest, transparent about the cost, and sho care that I receive everytime I go there. The dealer shows a real concern through their staff about being honest, transparent about the cost, and shows an understanding that we need our vehicle in a good shape and at the lower cost; it is something that we cannot find everywhere else. It doesn't exist, so, I personally appreciate all your consideration to these aspects. Highly recommended. More
Courteous, When we needed another visit to the service department he arranged for next day service date and made sure the repair was done to our satisfaction department he arranged for next day service date and made sure the repair was done to our satisfaction More
Thank you so much for the service. I recommend the service because they very kind person. I recommend the service because they very kind person. More
Gary and Jae are always reliable, informative, and most of all professional. Always respected my time and that my concerns are taken care of. of all professional. Always respected my time and that my concerns are taken care of. More
I took my car in to get the oil changed for the first time and to get my car detailed and Noah was my technician and he was amazing. Very friendly and explained everything well. They were done with my ca time and to get my car detailed and Noah was my technician and he was amazing. Very friendly and explained everything well. They were done with my car by noon so it was perfect! The waiting area has a lot of space, they have snacks and a coffee machine that makes lattes, etc. Loved it! More
Rui was the agent that help me. He was really welcoming when he gave me a quote of how much I was going to pay for everything that had to be done to my car and when I denied all the He was really welcoming when he gave me a quote of how much I was going to pay for everything that had to be done to my car and when I denied all the service due to Financial issues, his attitude was rude towards me. I text him about a a question while waiting for my car and he never responded back. When I got back to pick up my car I had to wait about 30 mins for them to get my car up to the front. I went 3 times to ask about my car. I don’t think it’s a way to treat customers cause they are not able to pay what the dealer is trying to charge. My experience was not Pleasant More
My transmission went out in an older car I had purchased here and they took care of it and Jae kept me informed of the status of the car via text. Superb Customer Service, thank you so much Jae, I appreciat here and they took care of it and Jae kept me informed of the status of the car via text. Superb Customer Service, thank you so much Jae, I appreciate you More
The service depart representatives are terrible. I hate having to get my auto serviced here. When I absolutely have to, I cringe having to deal with their staff. The reps lack solid communication sk I hate having to get my auto serviced here. When I absolutely have to, I cringe having to deal with their staff. The reps lack solid communication skills and quality customer service. Everyone else including the shuttle drivers are extremely nice. More