Back

Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,562 Reviews

4,562 Reviews of Puente Hills Hyundai - Service Center

Sort by
June 29, 2023

They changed all my settings on the dashboard, no happy with the service, they didn't attach the reminders label for the next service After I took my car to the service my car is upting up and I can't get More

by msantanalizz
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Dont know the name
June 28, 2023

Service was really quick and efficient. Waiting area was clean and quiet. Staff was very friendly and attentive. More

by Miro
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac
June 26, 2023

Really like the service advisor Javer. Really quick to respond. Got me in there quick and got me out as soon as possible. Clear on what needs to be done. The dealership Great has a nic More

by drk_torn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Puente Hills Hyundai responded

This a great review. Thank you for sharing about your recent 5-star experience. Much appreciated. PH Hyundai Management

June 26, 2023

Very courteous set of staff, handled all my issues professionally and took care of me, and answered all my questions, will surely recommend. More

by AJAYI1LEGACY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela
Jun 28, 2023 -

Puente Hills Hyundai responded

Thank you very much for the kind words. See you next visit. PH Hyundai Management

June 25, 2023

They take forever poor customer service, they use to be good with time and letting you know update of ur car now they don’t do that they will keep u waiting even if ur car is ready they don’t tell you. My More

by Erica
Service Time
Recommend Dealer
No
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Puente Hills Hyundai responded

Sorry about the lack of communication and slow service. We are doing our best to improve our processes to ensure our guest's visits are handled in a timely fashion. Thank you for the feedback. PH Hyundai Management

June 25, 2023

So far so good! People there are very nice and are very accommodating! Great customer service! More

by chulagirl00
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Puente Hills Hyundai responded

That is great news! Thanks for sharing. Safe travels. PH Hyundai Management

June 24, 2023

The person who helped me was very kind throughout the process. Thank you. I am satisfied with the service. More

by Fduenas112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Serrano
Jun 28, 2023 -

Puente Hills Hyundai responded

We are very satisfied to have you as our guest. Thank you for choosing Puente Hills Hyundai for all your service needs. Have a great weekend. PH Hyundai Management

June 23, 2023

Very poor customer service when you pull in and also when you walk in the door. A lot of people ignoring you. More

by ruby
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Gary Chan he was helpful
June 23, 2023

There are so quickly deals and sevice is very good Clean area but need some snacks More

by Lydia Jung
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

I was satisfied with the way Puente Hills Hyundai did my first oil change and tire rotation on my 2023 Santa Fe. There must have been at least 14 cars in front of me for service and I thought it would take More

by GQROBLES77
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
170
...