Puente Hills Hyundai - Service Center
City Of Industry, CA
4,651 Reviews of Puente Hills Hyundai - Service Center
First time at this dealership. Waited over 2 hours for an oil change/tire rotation with a scheduled appointment. Even though I was marked as a “waiter” and stayed in their custom Waited over 2 hours for an oil change/tire rotation with a scheduled appointment. Even though I was marked as a “waiter” and stayed in their customer waiting area, they never contacted me that my car was done. When I inquired after over 2 1/2 hours of waiting, they said they left me a voice mail on my phone but my phone had no record of an attempted call or voice mail. More
Made my appointment online and was able to get in and out without wasting too much time. Javer was able to show me what was up with my car and was professional and didn’t make me feel pressured to buy anythi without wasting too much time. Javer was able to show me what was up with my car and was professional and didn’t make me feel pressured to buy anything extra. More
Jae was super nice and helpful. I loved the drop off service. The man who drove me was super nice. I loved the drop off service. The man who drove me was super nice. More
Honesty, is one of the things I want to point out. Others would try to sell you what you don’t need, but in my experience it was the opposite. I asked if any additional services were needed and the a Others would try to sell you what you don’t need, but in my experience it was the opposite. I asked if any additional services were needed and the answer was, is not necessary until X amount of miles. More
I like the service I received from Angela. They had me Tino and he went to lunch and did wait on me first. I got there at 12:45 and was not waited on tell 1:15. The wait was long. My appointmen They had me Tino and he went to lunch and did wait on me first. I got there at 12:45 and was not waited on tell 1:15. The wait was long. My appointment was at 1pm and my car wasn't ready tell 4:30 More
Kelly called me a few times to get me going with the services I needed and then handed me off to Angela, to have my services completed. Kelly and Angela are very pleasant and had great follow up. services I needed and then handed me off to Angela, to have my services completed. Kelly and Angela are very pleasant and had great follow up. More
Good service nice people would definitely go back for service. Maybe look at other cars as well service. Maybe look at other cars as well More
Great dealership with awesome customer service has exceed my expectations. Javer has gove above and beyond in getting my car the proper service and care. Any customer would be glad to have come across this d my expectations. Javer has gove above and beyond in getting my car the proper service and care. Any customer would be glad to have come across this dealership. Thank you Javer Esquivel! More