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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,520 Reviews

4,520 Reviews of Puente Hills Hyundai - Service Center

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May 26, 2023

Staff Javer answered all my concerns and has awesome customer service skills and even gave my advice More

by MINA0580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

Alway willing to accommodate there customers especially Javier in Service. Thank you so much all theses years for your service and CS expertise in all areas. More

by michaelsanchez2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

I took my car in for an electrical repair. They are unable to discover why that was occurring however, told me I needed a new transmission totally does not make any sense More

by Zijunyk@fronier. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Your dealership is owned by same person so y’all need to work together and stick to one price More

by cwporter103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javer Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Puente Hills has knowledgeable and experienced service advisers. They work to keep us informed about our vehicles regarding warranties and recalls. My experience has been very positive. More

by Young Mun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Puente Hills Hyundai responded

Thank you for the 5-star review. Have a great weekend. PH Hyundai Management

May 22, 2023

It was a repair that ultimately came under warranty. Excellent service and very professional. I felt well taken care of. More

by JNUKEME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Puente Hills Hyundai responded

Excellent review, thanks for sharing. PH Hyundai Management

May 21, 2023

I was told that my 2 year free maintenance only includes oil change and tire rotation. However the cost was less than $25. I wish that was explained at time of purchase. More

by DALEsWORRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito
May 24, 2023 -

Puente Hills Hyundai responded

Thank you for the feedback. PH Hyundai Management

May 20, 2023

I ask for an estimate for my rear right headlight and the service person assured me he would contact me but hasn’t . More

by LOVEVINE.TJ.1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure which person
May 20, 2023

This time I had a good waiting time and Tino was a very understanding of what I needed. More

by Fduenas112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Puente Hills Hyundai responded

Thank you for the 5-star love. We appreciate your feedback. PH Hyundai Management

May 20, 2023

Very good ! Come and go fast and timely service! Very good ! Come and go fast and timely service! Very good ! Come and go fast and timely service! More

by Johnfu1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Puente Hills Hyundai responded

Fast and timely are what we are shooting for. Thanks for sharing Johnfu1985. PH Hyundai Management

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