Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Puente Hills Hyundai - Service Center
City Of Industry, CA
4,520 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,520 Reviews of Puente Hills Hyundai - Service Center
Sort by
April 04, 2023
Horrible service on the mechanical side my bumper was damaged and no one is willing to help. I keep getting told manager is on a personal vacation, which is upsetting someone else should help and take re damaged and no one is willing to help. I keep getting told manager is on a personal vacation, which is upsetting someone else should help and take responsibility. More
by Vazquezlouiza
Verified CustomerEmployees Worked With
Other Employees :
Tino was nice but it seems as if it’s out of his hands. Not to mention I waited 4 hours for just an oil change
April 04, 2023
Good service. Fast and quick response. Followed through with updates about vehicle. Gave me a loaner to drive while car is being worked on. Fast and quick response. Followed through with updates about vehicle. Gave me a loaner to drive while car is being worked on. More
by scbuchanan91
Employees Worked With
April 04, 2023
Car was returned dirty after poor car wash. Rims dirty dash and interior was poorly cleaned Rims dirty dash and interior was poorly cleaned More
by popester87
Employees Worked With
April 04, 2023
Javer and Angela were excellent and extremely helpful. The professionalism from those two compared to El Monte blows them out the water. But, I did have an issue, the reason why I only gave 4 stars. When The professionalism from those two compared to El Monte blows them out the water. But, I did have an issue, the reason why I only gave 4 stars. When I got my car back, there is paint chipped on my back driver side door. I have emailed Javer to notify him of it More
by BRUINBREW2K
April 04, 2023
Caleb Ajayi and Yasser Soliman were very helpful in the process of buying out new car. the finance department was also very helpful. process of buying out new car. the finance department was also very helpful. More
by rp.padilla
April 01, 2023
I left my car here to get it fixed and they kept it for 6 days and didn’t say anything until I got there when it was done. They told me they gave my parts I had specifically ordered for me to another person days and didn’t say anything until I got there when it was done. They told me they gave my parts I had specifically ordered for me to another person and proceeded to not tell me or keep me updated. Then when I came to pick up my car they broke my windshield wipers and kept using them to the point it scratched my windshield. They also decided to lose to screws from some parts in my engine and decided to use zip ties without saying anything. More
by THOMASINMAN
Employees Worked With
April 01, 2023
The reason I gave a 5 star rating was due to Javier in your service department. your service department. More
by dmoneill
Employees Worked With
