Back

Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,536 Reviews

4,536 Reviews of Puente Hills Hyundai - Service Center

Sort by
February 23, 2023

Good service. Work w you as well. Tino is great as well. Will recommend as well. More

by lq_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason I think
February 23, 2023

Great service and people. They help me charge and wash my car and give me a loaner. More

by KT77824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

Customer service at this dealership is great. Car was delivered as promised. Service Representative Angela was very pleasant to to work with. More

by JJCHAVEZ40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
February 22, 2023

Very nice staff. They were extremely accomodating and made sure I was taken care of. More

by KENTLYCANTLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhordan
February 22, 2023

They took care of my service needs. It was comfortable to wait. Like this dealership. Happy with the service. More

by lotusw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhordan Borla
February 22, 2023

Jay did a fantastic job. I rated you a 4 because when setting the appointment they gave me a person who wasn’t working. Then when signing in I was confused at the process and More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

Poor customer service. Terrible communication. We have been told a part would be ready for us and saved for over a year and have not received it. More

by BURNSAMIE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Olivares
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Puente Hills Hyundai responded

We apologize for the delay. Our hands are tied with waiting for the part as well. There is still a lot of parts back ordered due to the pandemic and the shortages it produced. PH Hyundai Management

February 21, 2023

Very friendly and very communicative. George was awesome! Called me right back for info on my Elantra. Thank you! More

by Mica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
February 21, 2023

Great service my service agar y was very helpful and pleasant. I would come back to this location based on my first experience More

by mcampseyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2023

All the staffs are friendly and eager to offer help. Explains clearly about what is needed. Had a great customer service overall. More

by Yoon Noe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Puente Hills Hyundai responded

Fantastic news Yoon. Thank you very much for choosing Puente Hills Hyundai for all your service needs. PH Hyundai Management

...
202
...