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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,463 Reviews

4,463 Reviews of Puente Hills Hyundai - Service Center

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January 27, 2023

Service was fast and friendly. Very professional! Only thing was once I got there to pick up my car, they took at least 10 + minutes to give me my car. It was a very busy day for t More

by Samuel Madrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Puente Hills Hyundai responded

Sorry about the 10-minute delay, yes we have been very busy. We are adding some new features to the service drive and are under construction for a couple more days. Appreciate the feedback. Thank you. PH Hyundai Management

January 26, 2023

Fast and efficient service. Wait was not so long was in and out in no time! More

by DANNYBAIZA91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhordan
Jan 27, 2023 -

Puente Hills Hyundai responded

Awesome! Glad we were able to process your visit quickly. PH Hyundai Management

January 26, 2023

Jhordan is hilarious and definitely hardworking. His communication is on point does not beat around the bush. Only thing I would say is that I wish the individuals working on my car found the rattle More

by PAWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhordan
Jan 27, 2023 -

Puente Hills Hyundai responded

Sometimes replecating rattles are difficult. If you can pinpoint the area closer our advisers will do their best to tighten it up. Thank you, PH Hyundai Management

January 25, 2023

Nice, people, timely completion, I will return for next service . Thank you very much. Sharon More

by NOSNITS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justyn
Jan 25, 2023 -

Puente Hills Hyundai responded

Awesome, can't wait to visit with you next time. Thank you Sharon! PH Hyundai Management

January 25, 2023

I took my car for the Detailing package a bought from Hyundai. The car looks clean; however, the service is not worth the price I paid. The service can be improved a lot! More

by ga88y.hdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know who did this service
Jan 25, 2023 -

Puente Hills Hyundai responded

Hi There Ga88y, was it just the pricing or was there more my team could have done to earn a 5-star review? PH Hyundai Management

January 24, 2023

Always a pleasant experience. Service advisors I've talked to always keep me updated on the status of my car when in service. More

by mchdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rivas
Jan 25, 2023 -

Puente Hills Hyundai responded

Thank you for your continued patronage. Have a great day. PH Hyundai Management

January 23, 2023

I was not happy that no one from the dealership bothered to run the plates or vin # to pull up ownership information. I did a drop off my car the night before and left my key inside envelope which was place More

by TORO.NOVOAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jhordan Borla
January 22, 2023

Attentive to my concerns and issues. Helpful service advisers. Quick turnaround and love the car wash. More

by ftibajia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
January 22, 2023

David Rivas was professional and friendly and well aware of my extensive service history of my 2012 Elantra. More

by DAVIDWTODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rivas
January 22, 2023

David Rivas was a wonderful service representative and was friendly and professional. And he valued my time. More

by DAVIDWTODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rivas. 5 stars
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