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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,517 Reviews

4,517 Reviews of Puente Hills Hyundai - Service Center

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December 28, 2022

A few months ago, my 2013 Santa Fe engine failed. Jay was instrumental in helping me in getting an engine replacement approval from Hyundai. Although it took some time due to a few unforeseen circu More

by PETER.FANG
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Puente Hills Hyundai responded

Thank you Peter, we will share with Jay today this awesome review. Have a Happy New Year. PH Hyundai Management

December 28, 2022

Very good service tech this time . . thank you for explaining what needs to be done. More

by MEKENISTUDIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Puente Hills Hyundai responded

You're very welcome. Thanks for trusting PH Hyundai to get you back on the road safely. Have a Happy New Year. PH Hyundai Management

December 28, 2022

Every time I get my car service is a nice experience. I wait at the dealer and work is done on time. The people at the dealer are always friendly and helpful. I live in Ontario but don’t mind driving More

by Adriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2022

Had to wait 1. 5 hours for a ride. Also none of my concerns were addressed. More

by NUSHINALLOOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the name
December 27, 2022

It’s been hit and Miss lately regarding service. I had the air conditioner serviced about a month ago. Since it’s been cold I had no need to use it. But the other day I turned it on since it was war More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2022

The service I received was very good. The location is clean and the staff is friendly. More

by ALEXJINWOOKIM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

Tina, my service manager was so honest and helpful. His professionalism, courtesy, and kindness made my visit positive. He was attentive to my automobile needs right up to the finish and quickly and sm More

by TUNAFISH259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

TUNAFISH259 responded

This Review is for Edgar

December 24, 2022

Jay was quick, efficient, and customer service was excellent. I would definitely want to work with him again. More

by DAVIDLUU39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

I like this dealer because it is close to where I live. The place is nice, clean and good ambiance. More

by NORTH_MAN6420003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhordan Borla
December 23, 2022

Excellent customer service. Communication was perfect and was well taken care of. All needed information was provided to me. More

by JESSE.ZEPEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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