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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,459 Reviews

4,459 Reviews of Puente Hills Hyundai - Service Center

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April 26, 2022

Efficient, knowledgeable employees that are experienced and care about the safety of its customer's. More

by KATHYjocollier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph a new service employee that handled my service because Jae Lee was off when the customer service scheduler told me he would be in
April 25, 2022

I am somehow disappointed with the job done on my car. I expected better results than what I got. More

by Oscar S
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Detailing person
April 24, 2022

Excellent service On car. Construction on premises made for some lack of usual comfort, however. More

by Michael Falls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2022

The rep. was friendly, professional and very knowledgeable. Waiting was very inconvenience do to remodeling. More

by UB16803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2022

Communication is fair/poor and could be better. I waited 3 months for a part for my car and was never updated on it. I was the one who always reached out to ask for an update. Finally my ca More

by mikeyu31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2022

Jay is always great. They were out of some parts but no big deal everything else got taken care of. I’ll just wait for them to call when the parts are in. More

by Pinkflamingo80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2022

Jae helped me, he was professional and efficient. I went there to do 3 recalls. It was not a busy day, the jobs were done within an hour and half!!! My car was rinsed clean too! Love this place More

by FOURJWONG
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2022

Great service, wonderful company as in reference to those who work there. I can’t wait until the dealership is finished being remodeled. More

by Althia Marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2022

Service dept is always looking out for my safety and sharing there positive options i my need in the present as well as the future More

by ROSE.WESLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2022

Very good attention everyone Javier is Good manager there a presentation everything I ask him More

by CHAGOLLA70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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