Back

Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,459 Reviews

4,459 Reviews of Puente Hills Hyundai - Service Center

Sort by
November 01, 2019

Service Everything went smoothly. It was a very peaceful experience with Javer. He always is very helpful to me and my family. Thank you very much. More

by Ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Puente Hills Hyundai responded

Thank you for taking the time to share your experience with Puente Hills Hyundai. We value your business!

November 01, 2019

Jae was great Jae was friendly and knowledgeable. He advised what my maintenance package included and what services i would be responsible for covering. I highly r More

by successisnteasy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Puente Hills Hyundai responded

Thank you for your kind review and high recommendation. We value your business and support!

November 01, 2019

My Experience was Fantastic Everyone was kind and friendly.... I explained what I was looking for and I wanted my payment to be the same or less than what I’m paying now. And t More

by MONTI.JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Lugo
Nov 01, 2019 -

Puente Hills Hyundai responded

Hi Monti, Thank you for the great review! We are happy we were able to work with you and meet your expectations.

October 31, 2019

Well Done It was great experience that valet service came to my work and pick up and dropped of service car on time. Thank you for your help. More

by shkim5449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review. We appreciate your support!

October 30, 2019

Oil Change Made my appointment for 11am and was done before 12noon on a Friday. I was able to use a coupon sent to me by my sales rep. Thanks again. More

by E. Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Puente Hills Hyundai responded

Thank you for sharing your experience with others. We are glad we were able to serve you in a timely manner.

October 30, 2019

Great Service Made an appointment and everything was handled quickly. Service performed well, no issues. Nice job! I would recommend family and friends to get thei More

by troytroy71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Could not remember names
Oct 30, 2019 -

Puente Hills Hyundai responded

Thank you, Troy. We are happy to hear we met your expectations. Thank you very much for your recommendation!

October 30, 2019

Service Best service department by far. I only bring my cars here for service or when I have questions regarding service. Plus I appreciate the free popcorn, More

by MEXICAFUNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Landin
Oct 30, 2019 -

Puente Hills Hyundai responded

Thank you for your kind review and compliment! We are glad you have been pleased with our service. We look forward to your next service appointment!

October 30, 2019

Service on 10/26 Took my car in for other repairs and advisor said my car didnt turn on when they wanted to start it. As I was in waiting room he saw me and.said that More

by monkeybuns1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Puente Hills Hyundai responded

Thank you for taking the time to share your experience with our service center as it helps us continually improve. We would appreciate the opportunity to speak with you to properly address your concerns. Please contact us directly at your convenience.

October 29, 2019

Charged, but did not get a service I was there for the oil change and tire rotation. They charged $20.00 for rotating tires, but did not perform the work and released a car. Called the More

by Jeannie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven L
Dec 11, 2019 -

Puente Hills Hyundai responded

Jeannie, We apologize for any miscommunication or misunderstanding. Please know that our customers are always our top priority and it is never our intention to mislead them. Please do not hesitate to contact us directly if you have any questions or concerns as we would be happy to work with you.

October 26, 2019

Oil change service I called the service desk first thing that morning and by 10 o’clock I was at the dealership for an oil change. Oil change took 45 minutes and I was o More

by HILTON571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Puente Hills Hyundai responded

Thank you for the great review! We are glad we were able to help you in a timely manner. We value your business!

...
428
...