Quality Subaru

Professional and very informative Sales Consultant Brendan Murphy was very professional and extremely informative from the moment I walked into the dealership until I drove out with my new Crosstrek. E Brendan Murphy was very professional and extremely informative from the moment I walked into the dealership until I drove out with my new Crosstrek. Everything was explained clearly every step of the way. A much better car buying experience than I have had in the past at other dealerships. Thanks again Brendan!!! More

Stress free car buying experience Ralph Ortiz was very friendly and helpful during my car buying experience. It was stress free. I had a bad experience in the past with a former salesm Ralph Ortiz was very friendly and helpful during my car buying experience. It was stress free. I had a bad experience in the past with a former salesman at this company when first looking at Subarus. I really wanted a Subaru Legacy and wanted to look close to home so I went back to Quality Subaru. I’m so glad that I did because Ralph was professional, knowledgeable about the car, and very helpful. He was the total opposite of my past experience and I would recommend anyone to go go see him if they are interested in buying a Subaru. More

Great experience traded in my 2011 Outback for a 2015 Outback yesterday and the experience was so easy. They were friendly and kept me informed of any updates. I knew traded in my 2011 Outback for a 2015 Outback yesterday and the experience was so easy. They were friendly and kept me informed of any updates. I knew what I wanted and found it there so they didn't have to convince me to buy the car, so I know I made it easy for them too. highly recommend More

No pressure sales Brendan was very professional and informative. Our car buying decision was simplified with his service. When we needed more information he promptly c Brendan was very professional and informative. Our car buying decision was simplified with his service. When we needed more information he promptly called back or emailed. It was a pleasure dealing with Brendan. More

Excellent Customer Service My husband and I stopped by Quality Subaru just to look around. We never owned a Subaru before. This was 3 years ago. Mike Mazek was our first contact My husband and I stopped by Quality Subaru just to look around. We never owned a Subaru before. This was 3 years ago. Mike Mazek was our first contact. He showed us around and we test drove and bought a used Forester. Needless to say, 3 years later we were looking to buy a new Forester and returned to see Mike because of the friendly, knowledgeable staff. Mike showed us around, took us for a test drive and answered any and all questions with the same very friendly and comfortable manner. (He is such a pleasure to work with and there is never any pressure). Together with the additional staff of Mike Ward and Ed Chen we closed a deal, traded in our Forester and drove home in our new Forester the same day. They took care of everything. Quality Subaru makes purchasing a vehicle a very positive and pain free experience and I would recommend them to anyone. More

We bought our first car My husband and I bought our very first (financed) car this past Saturday afternoon at Quality Subarau in Wallingford. We were really nervous about it, My husband and I bought our very first (financed) car this past Saturday afternoon at Quality Subarau in Wallingford. We were really nervous about it, because we have always saved up and used cash for large purchases. My husband called the dealer a few days before and spoke with salesman Brendan Murphy to set up an appointment. Let’s be real. All salesman are known for being fake, overly nice, a little greasy and at times extremely pushy. But, if I’m being completely honest, Brendan was none of these things. He was genuinely kind and understanding, helpful and resourceful. He didn’t try to force us into anything. He listened to our needs and budget and was super accommodating. He is very people friendly and easy going, so thankfully there were no awkward moments - and with test driving a bunch of cars, that was bound to happen. He granted us moments alone to make sure we were getting exactly what we wanted and he honestly gave us a wonderful experience. We have dealt with all types of salesmen in the past and Brendan was by far the best one. When it comes to our future vehicle upgrades and purchases, Brendan will be the only one we go to. More

Wonderful, Easy, Not pressured, and Fantastic I recently got into a car accident and was not happy about having to car shop. I started online for a vehicle that I may like and found a Subaru legac I recently got into a car accident and was not happy about having to car shop. I started online for a vehicle that I may like and found a Subaru legacy. The next task was finding a dealership. This dealership was local to me and I figured I would swing by. I was greeted by Brendan the salesman. Although I left after meeting the first time to shop around a little more I decided to go back. Sadly the car I liked had been sold but recently there was a similar vehicle that had just been traded in. We immediately test drove it and put a deposit on it. From start to finish the process was smooth as a baby's bottom. I had been to other dealerships where they just wanted to sell me a car. Ultimately the way Brendan treated me with respect and not hounding me for the sale made me come back. I highly suggest anybody looking for a vehicle to stop by and talk to him. If he doesn't have a answer he will get you one. He was in constant communication with me through the whole process. He even set me up with a rental car for two days while we waited on the previous owners bank to release the title. All in in all I give this place a 10 out of 10! More

Excellent and knowledgeable salesperson! Nicholas was very friendly and knowledgeable. He was great at explaining the features of the vehicle and made the process simple. I would definitely r Nicholas was very friendly and knowledgeable. He was great at explaining the features of the vehicle and made the process simple. I would definitely recommend Nicholas and Quality Subaru-they were awesome! More

Used car purchase I would highly recommend Ralph Ortiz at Quality Subaru to anyone in the market for a Subaru. I felt very comfortable working with Ralph and it was im I would highly recommend Ralph Ortiz at Quality Subaru to anyone in the market for a Subaru. I felt very comfortable working with Ralph and it was important to me to not feel pressured into making my purchase. Ralph always returned my phone calls if he was not available at the time that I called. He helped to make my car buying experience a pleasant one . It was a pleasure working with Ralph Ortiz. More

Used Car Purchase I just purchased a Used Subaru Forester at Quality Subaru. I was not looking forward to this process and was pleasantly surprised at what a low stress I just purchased a Used Subaru Forester at Quality Subaru. I was not looking forward to this process and was pleasantly surprised at what a low stress experience I had working with Brendan Murphy and everyone at the dealership. I will definitely take my car to be serviced here and will use them for purchases in the future. Thanks Quality Subaru. More