Quality Subaru

Seamless There was a rental car waiting for me when I arrived. There was regular communication on status of repair from Paul Honious. Paul also negotiated all There was a rental car waiting for me when I arrived. There was regular communication on status of repair from Paul Honious. Paul also negotiated all warranty issues on my behalf. I was notified immediately when repair was complete. I stepped out of the rental car and back into my car and off I went. This was a seamless operation. It's never convenient when you have car trouble, but this was close. Thanks Paul. Chris Dellaselva More

Excellent!!! I bought my first car here and everything about the experience was amazing. Ralph was very friendly, helpful and professional. I would recommend this I bought my first car here and everything about the experience was amazing. Ralph was very friendly, helpful and professional. I would recommend this dealership to anyone who is interested getting a Subaru. More

Great! First contact with the business was Kristen T., first through the Internet, and then when I came in personally. Her email communication was very effic First contact with the business was Kristen T., first through the Internet, and then when I came in personally. Her email communication was very efficient and useful, and one of the reasons that this is one of the dealerships I approached. She is a very personable and funny young woman. I wasn't nervous or preparing for a contest, but if I had been, she would have put me in a good frame of mind. Chris Carey sold us our Impreza. It was almost like buying a car from one of your cousins! He was very earnest in making certain that we were getting what we wanted, and were happy with the deal. The one misunderstanding that we did have, he worked through very professionally, and I felt he was quite sincere. Everybody has to make a living, so he isn't giving anything away, but we felt he was just as concerned with a happy customer as with getting our money. Ed Chen did our paperwork. Another cousin! He was extremely competent, and we actually had a good time talking with him as he went through the process. We don't usually go for extended warranties, because we don't buy what we don't understand. But Ed went through the pluses and minuses with us very carefully and logically (even using visual aids!), and without pressure, so that we felt good about it, especially at the discount he was able to offer. A pleasure to watch a pro at work! All in all, a good deal, and a good experience! More

Buying a new car made easy!! We were pleased with the overall professional, yet personable sales and finance team! Mark Soll assisted us in the purchase of our 2015 Subaru Forest We were pleased with the overall professional, yet personable sales and finance team! Mark Soll assisted us in the purchase of our 2015 Subaru Forester. He was knowledgable, patient, and dedicated...coming in on his day off to meet our delivery-date timeline. Our experience with Peter Zagorski & Ed Chen was also very positive. This finance team listened to us, honored our budget, and we felt respected!! At our delivery appointment, Ed assisted us in navigating the paperwork-end of financing our new car with ease! We would recommend Quality Subarut to our friends & family!! * *Also appreciated that Mark Soll took time to introduce us to his fellow emloyess in the service and parts department as we plan to service our new Forester at Quality Subaru in Wallingford. More

First Subaru After life long loyalty to another Japanese brand name vehicle and with some trepidation we bought our 1st Subaru at Quality Toyota. The salesman Mar After life long loyalty to another Japanese brand name vehicle and with some trepidation we bought our 1st Subaru at Quality Toyota. The salesman Mark was very knowledgable and a pleasure to deal with. He made the whole process easy from start to finish. We appreciated the no pressure treatment. Mike Ward was also very pleasant overseeing the smooth running organization of the entire transaction. We are very excited about our 2015 Forester and are looking forward to becoming loyal Subaru owners! More

Purchase of Subaru Legacy I purchased a Legacy last week and dealt with Chad. He was very knowledgable and informative with questions I had with the car. Chad is very pro I purchased a Legacy last week and dealt with Chad. He was very knowledgable and informative with questions I had with the car. Chad is very professional and look forward to dealing with him in the future. More

New Car Purchase Wanted to purchase a 2015 Outback. We were told we had to order a car and it would take 8 -10 weeks to get due to manufacture back log. After working Wanted to purchase a 2015 Outback. We were told we had to order a car and it would take 8 -10 weeks to get due to manufacture back log. After working with the General Manager we were able to get a car within a week. We had to take on more options in stock car (literally off the delivery truck). They did not come off price as much as we wanted due to demand and dealer trade, but overall very happy with the purchase. More

Outstanding internet and sales service Even though I decided to go with a different brand of car I want to recommend this dealership. Having spent several days researching and getting quote Even though I decided to go with a different brand of car I want to recommend this dealership. Having spent several days researching and getting quotes on line I could see that this dealership really knew how to work with a customer on line. I was able to all the the negotiating on line with Kristen Ntoukiantzis who was friendly, prompt and thorough. I did not have to ask for the out the door price; everything was clearly outlined and she was able to go directly to the manager so I did not have to work with too many people. When we agreed on a very good price I test drove with salesman Chad Esposito who again was very friendly, no pressure and had all of my information available. While this may sound like the obvious way to do things, I found that it was not typical. If you are interested in a Subaru, check them out. More

A Quality Dealership Just bought my Outback from Quality Subaru and would highly recommend to anyone in the market for an exceptional vehicle and first class service. Miro Just bought my Outback from Quality Subaru and would highly recommend to anyone in the market for an exceptional vehicle and first class service. Miroslaw was like family and made the whole process go smoothly. No wonder so many customers refer back to Quality Subaru! More

Wonderful Experience I'm a 22 year old recent college graduate who needed a good quality used car for my new job in Boston. We wanted to go with a Subaru because of the br I'm a 22 year old recent college graduate who needed a good quality used car for my new job in Boston. We wanted to go with a Subaru because of the brand's history of long-lasting, durable, safe vehicles. Initially we went to Quality Subaru to look at a used Impreza, but it had already been sold by the time we arrived. Gary Thomsen was a great help, full of knowledge and humor, and he ultimately put me in a used Legacy that will do wonderfully in Boston winters. He made the shopping experience fun, took me on a nice, long test drive, and kept up with my sarcastic family. Everyone we encountered was helpful, kind, and knowledgeable. I'm a first time Subaru owner, but with an experience like this, I'd buy from Quality Subaru again! More