Quality Subaru

I bought my first Subaru here many years ago and was so happy with the car, the people and the service, that my husband and I bought many cars after that. I have bought cars at many dealers over my lifetim happy with the car, the people and the service, that my husband and I bought many cars after that. I have bought cars at many dealers over my lifetime and none of them compare with the quality of Quality Subaru! I have been recommending them to friends for years. More

We were extremely pleased with the entire process of purchasing our new Subar at Quality Subaru. A very Professional staff greeted us and it continued until the keys were in our hands. Negotiations wer purchasing our new Subar at Quality Subaru. A very Professional staff greeted us and it continued until the keys were in our hands. Negotiations were professional and above board and it was painless to reach a fair price. We appreciated that they offered us the options available along with the warrenties but we never felt pressured to select anything, other than what we had already decided upon. Highly recommend this dealership. More

Karen and Jeff were very friendly and professional. My appointment was on time. The service was fast and the price was fair and reasonable. Jeff clearly explained the repairs that needed to be made. appointment was on time. The service was fast and the price was fair and reasonable. Jeff clearly explained the repairs that needed to be made. More

I absolutely love Quality Subaru - Joe is an exceptional person - really cares about people and his customer's experience! This is reflected in every person at the dealership. He works hard to ensure the person - really cares about people and his customer's experience! This is reflected in every person at the dealership. He works hard to ensure the customer is satisfied and really loves their new car! I recommend Joe to everyone I know who has any interest in a Subaru... Also, I live an hour away and have a Subaru dealership in my backyard but I continue to drive to Wallingford because of Joe and his team - not only to get a new car but also to service it!!! Also, love working with Mike Ward and Ed Chen as I am a three time Subaru owner and have had the pleasure of working with them in the past!!! I love Karen in the service department and everyone I have met has always been positive and helpful. I have brought my parents to Subaru for two cars and recommended friends along the way... Also, I had the pleasure to meet Ralph - he had also worked with my parents and was as nice as can be - very friendly and attentive!!! I was a previous Lexus and Audi owner (multiple cars) and I can honestly say that my experience with Joe has topped any experience with any other dealership in CT!!! I will always lease my cars from Joe as long as he is at the dealership!!! Thanks Joe and everyone at Quality - once again a VERY happy customer is driving a 2014 Forester!!! More

Bought my Subaru 2 1/2 years ago at Quality Subaru and the service center is great! Never a bad experience, always quick and convenient. the service center is great! Never a bad experience, always quick and convenient. More

We purchased our Outback LL Bean Edition in 2001 at this dealership. Thanks to the great maintenance by their service department this car remains in excellent condition 13 years and more than 151,600 miles dealership. Thanks to the great maintenance by their service department this car remains in excellent condition 13 years and more than 151,600 miles later. Their honesty assures me that whatever service is recommended is actually needed. Karen and Jeff are always friendly and very helpful. Feels like family there. More

The lease on my 2011 Subaru Legacy was due to expire so I contacted various Subaru dealers via email for pricing on a 2014 Outback 2.5i Limited. Most of the dealers would just call and try to get you to visi contacted various Subaru dealers via email for pricing on a 2014 Outback 2.5i Limited. Most of the dealers would just call and try to get you to visit them and get pricing. I did not want to drive around just to get pricing since I already knew what I wanted to purchase. Kristen and Peter from Quality Subaru were very helpful and got back to me with pricing for our Outback. They said they could also handle the return of my leased Legacy. We made an appointment to visit them and test drive the Outback. Gary Thomsen spent a great deal of time demonstrating all the features, options, buttons and their functions. My wife and I both drove the Outback in town and on the highway. It was the most extensive test drive we have experienced. Gary was a pleasure to work with. We returned to the dealership and ordered our Outback. When it arrived a couple of weeks later Gary called us and we made an appointment to pick it up. Gary and Mike Ward were very thorough in going over everything with us. Gary also took the time to help set our favorite radio stations, set up my Bluetooth, and program my garage door opener into HomeLink. Quality Subaru made to whole auto purchase process easy. More

The dealer Chris Carey and business manager Ed Chen were both very helpful in the process of buying the car. They both spent a lot of time with my wife and I so that the process of buying the car and finan both very helpful in the process of buying the car. They both spent a lot of time with my wife and I so that the process of buying the car and finance options were made very clear. We appreciate their professionalism and thoroughness. I would recommend this dealer and business manager to everyone. Thank you Tom S. More

Great customer service; shuttled to and from work. Everyone is so friendly and courteous. Made service appointment within two days. Did not have to wait at the service counter; I made it to work 15 Everyone is so friendly and courteous. Made service appointment within two days. Did not have to wait at the service counter; I made it to work 15 minutes early! More