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Quality Subaru
Wallingford, CT
1,058 Reviews
Your Connecticut Subaru Clearance Center conveniently located in Wallingford, CT. Here to service your needs with our sales, service, and parts department. Thank you to our customers for making us #1! We look forward to continuing to serve you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,058 reviews
February 16, 2014
Everyone was friendly, helpful, and patient. They helped us consider alternatives to find a monthly payment plan that met our needs. The entire process took several hours, during which time they also provi us consider alternatives to find a monthly payment plan that met our needs. The entire process took several hours, during which time they also provided us with lunch! More
by chandlerchristyl
February 13, 2014
Customer service was great. Salesperson was helpful and explained everything I needed to know about my new car. I will recommend this dealership to my friends and family. Thanks for a great experience. explained everything I needed to know about my new car. I will recommend this dealership to my friends and family. Thanks for a great experience. More
by maryannmaldonado
February 13, 2014
I bought my Subaru at this dealership and have always had satisfactory service. I own a 2009 Forester which recently went in for a catalytic converter recall. After the car was serviced I noticed that it satisfactory service. I own a 2009 Forester which recently went in for a catalytic converter recall. After the car was serviced I noticed that it didn't feel like it was driving correctly. It seemed like it couldn't "catch it's breath" for lack of a better description and it kept on shifting all the time. I took the car back a week after the service and they were able to duplicate the problem. They did some corrective measures and for a week the car seemed OK but still sluggish. A week to the day after the second service the car duplicated the problem again. I took it back to Quality, and left it for them to check what they thought was the problem. They found the problem and it was what they had originally told me they thought it would be, if it happened again. I picked the car up two days later. It is running like a new pony with more energy than it had before they replaced the catalytic converter. I'm very happy with the service I continue to get at Quality whenever I go there. More
by Memah123
Employees Worked With
Karen Prisco
February 12, 2014
I bought my first Subaru here many years ago and was so happy with the car, the people and the service, that my husband and I bought many cars after that. I have bought cars at many dealers over my lifetim happy with the car, the people and the service, that my husband and I bought many cars after that. I have bought cars at many dealers over my lifetime and none of them compare with the quality of Quality Subaru! I have been recommending them to friends for years. More
by Josiejo
Employees Worked With
Paul Honious, Karen Prisco
February 08, 2014
We were extremely pleased with the entire process of purchasing our new Subar at Quality Subaru. A very Professional staff greeted us and it continued until the keys were in our hands. Negotiations wer purchasing our new Subar at Quality Subaru. A very Professional staff greeted us and it continued until the keys were in our hands. Negotiations were professional and above board and it was painless to reach a fair price. We appreciated that they offered us the options available along with the warrenties but we never felt pressured to select anything, other than what we had already decided upon. Highly recommend this dealership. More
by Thethreefamilyunit
Employees Worked With
Miroslaw "Mike" Mazek
February 07, 2014
Karen and Jeff were very friendly and professional. My appointment was on time. The service was fast and the price was fair and reasonable. Jeff clearly explained the repairs that needed to be made. appointment was on time. The service was fast and the price was fair and reasonable. Jeff clearly explained the repairs that needed to be made. More
by hlshepard
Employees Worked With
Karen Prisco
February 06, 2014
My experience began because my 2003 Forester needed work. I wish I had the names of the people in service who assisted me, because they all were amazing. I've had service done at other places that have not b I wish I had the names of the people in service who assisted me, because they all were amazing. I've had service done at other places that have not been communicative, e.g. I left my car for a Monday appointment and had to call Wednesday afternoon because I hadn't heard anything by then. My experience with Quality Subaru's service department was NOTHING like that. They called me the first day with an update, and while it took a week for my car to be fixed (there was a lot to do) someone called me every day to talk to me about what was happening, and what the price would be. I didn't mind that it took that much time because I knew what was happening, and I was treated well. Since my Forester is getting old, my husband and I decided to look at new cars too. I'd been thinking of getting something smaller, so wanted to look at the Impreza. Mike M. did a great job explaining all the features to us, both in the showroom and during a test drive. When we decided we would like to buy one, Mike W. stepped in and helped us by explaining all of the financing options available. Mike W. explained all the steps I needed to take, such as obtaining insurance, who to send the proof of insurance to, etc. so that we could have a stress free delivery. Being able to have the license plates on the car at delivery (and not having to wait in line at the DMV) was a really nice bonus. Following our purchase, my husband's 2005 Outback needed work. Again, we found the service department at Quality to be exceptional. They provided a ride to work for my husband when he dropped his car off. Phone calls keeping us informed of what type of service, and the price, came every day. After our wonderful experiences with two cars having service done at Quality, I can honestly say I would never take my car anywhere else. So now, my Forester is running beautifully, and is going to be making a trip to Wisconsin to live with our son.The Outback is also running like a top, and our new Impreza is everything we could have dreamed. We really loved working with Quality Subaru. More
by Haskbiz
February 05, 2014
I absolutely love Quality Subaru - Joe is an exceptional person - really cares about people and his customer's experience! This is reflected in every person at the dealership. He works hard to ensure the person - really cares about people and his customer's experience! This is reflected in every person at the dealership. He works hard to ensure the customer is satisfied and really loves their new car! I recommend Joe to everyone I know who has any interest in a Subaru... Also, I live an hour away and have a Subaru dealership in my backyard but I continue to drive to Wallingford because of Joe and his team - not only to get a new car but also to service it!!! Also, love working with Mike Ward and Ed Chen as I am a three time Subaru owner and have had the pleasure of working with them in the past!!! I love Karen in the service department and everyone I have met has always been positive and helpful. I have brought my parents to Subaru for two cars and recommended friends along the way... Also, I had the pleasure to meet Ralph - he had also worked with my parents and was as nice as can be - very friendly and attentive!!! I was a previous Lexus and Audi owner (multiple cars) and I can honestly say that my experience with Joe has topped any experience with any other dealership in CT!!! I will always lease my cars from Joe as long as he is at the dealership!!! Thanks Joe and everyone at Quality - once again a VERY happy customer is driving a 2014 Forester!!! More
by vlbextel
Employees Worked With
Other Employees :
Chad Esposito, Ralph Aquino
February 04, 2014
We purchased our Outback LL Bean Edition in 2001 at this dealership. Thanks to the great maintenance by their service department this car remains in excellent condition 13 years and more than 151,600 miles dealership. Thanks to the great maintenance by their service department this car remains in excellent condition 13 years and more than 151,600 miles later. Their honesty assures me that whatever service is recommended is actually needed. Karen and Jeff are always friendly and very helpful. Feels like family there. More
by HollyBB
