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RBM of Alpharetta

Alpharetta, GA

5.0
5,808 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,808 reviews

December 19, 2022

Juwan was very knowledgeable and professional. He gave us lot of information about the specifics that we wanted: an electric SUV with third row seating. More

by Harry Akoh
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
Dec 19, 2022 -

RBM of Alpharetta responded

Thank you, Harry! Your wonderful review is greatly appreciated. Juwan is excellent and we are glad he provided you with an informed and professional experience. Thank you for sharing your experience with us! All the best, RBM of Alpharetta

December 17, 2022

Great experience! Was a very nice surprise and experience in my process of purchasing my car !...many thanks to Vadim and Ramona! More

by alex4_2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

RBM of Alpharetta responded

Thank you, Alex! We appreciate the kind words. We are glad to hear Vadim provided you with the high-quality buying experience you deserve. Thank you for taking the time to share your experience with us. Congratulations! Sincerely, RBM of Alpharetta

December 17, 2022

Juan is very professional and was very patient with our needs. He was very helpful in helping us narrow down to what we really needs. More

by eadio2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
Dec 19, 2022 -

RBM of Alpharetta responded

Thank you, eadio2000. We appreciate the wonderful review. Juwan is excellent and we are happy to hear he provided you with the professional and engaging buying experience you deserve. Your 100% satisfaction is very important to us and we do what we can to make the buying experience as smooth as possible. Enjoy your new vehicle! Sincerely, RBM of Alpharetta

Dec 19, 2022 -

eadio2000 responded

He was very professional and exercise a lot of patience in meeting oir needs.

December 16, 2022

Our sales associate, Kyle Edson, was great. It was a fun, enjoyable, educational and low-pressure sales cycle. I recommend Kyle and RBM of Alpharetta to anyone looking for a new or used Merced More

by Toby Fifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

RBM of Alpharetta responded

Thank you, Toby and Brittany. Kyle is an excellent salesman and we are thrilled to hear he provided you with the best buying experience possible. Your complete satisfaction is our top priority and we do whatever we can to make the buying experience the best it can be. Thank you for taking the time to share your experience with us. Congratulations and happy driving! All the best, RBM of Alpharetta

December 16, 2022

John Sauer was knowledgeable, professional and communicative through the entire process of purchasing the vehicle. I would highly recommend him and the dealership. More

by KLM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, John Sauer
Dec 19, 2022 -

RBM of Alpharetta responded

Thank you, KLM, for the kind words. We are delighted to hear John took excellent care of you during your visit. Your 100% satisfaction is our top priority and we do what we can to make the buying experience as pleasant as possible. Enjoy your new vehicle! Happy driving, RBM of Alpharetta

December 16, 2022

Royce was a complete professional. He asked questions and allowed us to describe what we were looking for. He would highlight for us the virtues of each car and option to enable us t More

by Jim.bunitsky
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Royce Worley
Dec 19, 2022 -

RBM of Alpharetta responded

Thank you, Jim, for the wonderful review. We thank you for taking the time to share your experience with us. Royce is a fantastic salesman and we are glad to hear he provided you with a professional and engaging buying experience. Congratulations on your new vehicle and we look forward to seeing you again for service. All the best, RBM of Alpharetta

December 14, 2022

What a wonderful experience! I started my purchase out of state with an inquiry on the website. Within one minute I was contacted by Mark Higgs who facilitated my buying process. More

by Maklibert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Mark Higgs
Dec 19, 2022 -

RBM of Alpharetta responded

Thank you, Maklibert, for your kind words! We are so thrilled to hear Mark and the whole team at RBM of Alpharetta took excellent care of you online and in person! Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. We appreciate you taking the time to share your experience with us. Congratulations on your new Mercedes-Benz! Happy driving, RBM of Alpharetta

December 14, 2022

Our car buying experience was the best because of our sales rep Gwen Moss. She was professional, knowledgeable and very nice during the entire process. She helped make the process smooth and easy. Thank More

by Cheryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

RBM of Alpharetta responded

Thank you, Cheryl! We truly appreciate your wonderful review. Gwen is awesome and we are so glad to hear she took excellent care of you during your visit. Your complete satisfaction is important to us and we do what we can to make the buying experience the best it can possibly be. Congratulations! All the best, RBM of Alpharetta

December 14, 2022

Sheaffer is fantastic! He made our car buying experience so easy and his customer service went above and beyond. Thank you Sheaffer for helping us find exactly what we were More

by KMH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

RBM of Alpharetta responded

Thank you, KMH! We appreciate the wonderful review. We are so glad Sheaffer took excellent care of you during your visit. Thank you for taking the time to share your experience with us. Your complete satisfaction is paramount to us. Happy driving! Sincerely, RBM of Alpharetta

December 14, 2022

Andrei is very professional and very responsive! High quality service! Always consistent service. Great experience. More

by EM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

RBM of Alpharetta responded

Thank you, EM! We are so glad to hear Andrei was able to provide you with the professional and responsive service experience you deserve. We really appreciate you taking the time to share your experience with us. Sincerely, RBM of Alpharetta

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