Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,778 reviews
December 02, 2022
Very professional and friendly service. No pressure environment. Thanks Sid for the great service and answering all my questions. I will come back! No pressure environment. Thanks Sid for the great service and answering all my questions. I will come back! More
by mchrist13
December 01, 2022
Everyone was extremely nice. No pressure salesman. Would highly recommend to friends and family. Thanks No pressure salesman. Would highly recommend to friends and family. Thanks More
by abryant
November 30, 2022
Hello. This was my first time luxury car buying experience. Royce spent good amount time to methodically go through the features of the vehicles that I'm in This was my first time luxury car buying experience. Royce spent good amount time to methodically go through the features of the vehicles that I'm interested in and patiently answered any questions I have had. He is very knowledgeable of the vehicles he is dealing and established how Mercedez-Benz projects value for it's customers. Royce made the entire purchase process pleasant and stress free. More
by Siva
Employees Worked With
Roberto Manzur, Royce Worley
November 30, 2022
Mark was super helpful and is amazing to work with. Great dealership. Highly recommend them. We were in and out pretty fast due to their awesome customer centric & service experience Great dealership. Highly recommend them. We were in and out pretty fast due to their awesome customer centric & service experience More
by Kirankar
Employees Worked With
Mark Higgs
November 30, 2022
My family recently relocated to the area. I was interested in a new vehicle and wanted to do business locally, if possible. Lauren, Neil and Donnie were a pleasure to work with throughout the I was interested in a new vehicle and wanted to do business locally, if possible. Lauren, Neil and Donnie were a pleasure to work with throughout the entire process. For me the aquisition of a vehicle is much more than the price. It is also about relationship building that lasts much longer than the purchase of any one vehicle. I am happy to start my relationship with RBM. More
by William M
Employees Worked With
Neil Turry; Donnie Moore, Lauren Whiteside
November 29, 2022
Dan has been incredibly helpful with multiple previous car purchases, and my most recent experience was no different. His responsiveness, knowledge, kindness and professionalism is unmatched and I would r car purchases, and my most recent experience was no different. His responsiveness, knowledge, kindness and professionalism is unmatched and I would recommend him to anyone looking to purchase a new or used Mercedes. More
by stephstaj
Employees Worked With
November 29, 2022
Dan Berry and his team (Reagan and Roberto) were great they simplified the process and Dan was instrumental in us getting our new vehicle. Reagan also took the time to walk through all the bells and whist they simplified the process and Dan was instrumental in us getting our new vehicle. Reagan also took the time to walk through all the bells and whistles that come with having a Mercedes Benz. I'm thankful that I was able to find Dan who inturn was able to get me my new car. More
by abdi
November 29, 2022
RBM continues to be a great dealership to us. The staff are extremely friendly and Bill Favini was excellent to work with. Couldn’t recommend this place more! The staff are extremely friendly and Bill Favini was excellent to work with. Couldn’t recommend this place more! More
by kejanico
November 28, 2022
We had a great experience trading our Lexus RX350 for a new Mercedes Benz GLC 300! Royce was so patient, knowledgeable and helped us find the options that mattered most. We highly recommend Royce and RBM new Mercedes Benz GLC 300! Royce was so patient, knowledgeable and helped us find the options that mattered most. We highly recommend Royce and RBM of Alpharetta for your next vehicle. More
by Michelle
