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RBM of Alpharetta
Alpharetta, GA
5,349 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,349 reviews
February 22, 2022
Very nice guy, and he was very knowledgeable about the vehicle that I purchased. Hopefully, I will be back in a few years to purchase a Sports coupe. vehicle that I purchased. Hopefully, I will be back in a few years to purchase a Sports coupe. More
by Jojonnikko
Employees Worked With
Helpful February 21, 2022
Fantastic Experience working with John Sauer and Roberto Manzur at RBM of Alpharetta, thank you both so much! John went above & beyond my expectations to ensure I was satisfied with my purchase. I felt we Manzur at RBM of Alpharetta, thank you both so much! John went above & beyond my expectations to ensure I was satisfied with my purchase. I felt welcomed & right at home when I walked in the door & as I drove off the lot, I felt like I had known John for years. Phenomenal Customer Service John. Thank you for your help. I will certainly call you again when I'm ready for my next new car! More
by Ashley Bankston
February 20, 2022
RBM has really given me a phenomenal experience from start to finish. The customer service agent Reagan welcomed me with warmth; Kyle (Sales Agent) and Donnie (Manager) finished the deal with true class start to finish. The customer service agent Reagan welcomed me with warmth; Kyle (Sales Agent) and Donnie (Manager) finished the deal with true class. They went above and beyond to make this experience one to remember. I have raved about RBM since the moment I made my purchase. Thank you all for the incredible experience. I am looking forward to being apart of this ambiance for future purchases. Thank you RBM Family. More
by Cymonefour
February 19, 2022
Absolute best purchasing experience you can find. I have bought my share of cars and over time have found this process to be so painful that I was ready to “amazon” my next car, until I got to RBM, A I have bought my share of cars and over time have found this process to be so painful that I was ready to “amazon” my next car, until I got to RBM, Andy and the broader team. Wow what a refreshing kindness, knowledgeable, courteous, patient and genuinely connecting with you as buyer. I would recommend this dealership to anyone (and I have a long list of dealerships I would tell people to stay away from too :-)) More
by martin.versteeg
February 18, 2022
Andy and everyone at RBM is Amazing! Fist class in every way from receptionist to business manager Fist class in every way from receptionist to business manager More
by Barrybrubaker
February 18, 2022
RBM Alpharetta and Royce Worley took AMAZING care of me. I felt like they genuinely cared and that I genuinely mattered. I felt like they genuinely cared and that I genuinely mattered. More
by barry33
Employees Worked With
February 18, 2022
Best car purchase experience ever! RBM of Alpharetta sold us a low millage 2016 G Wagon at a great price. Bill Favini was our sales representative and he patiently answered all of ou RBM of Alpharetta sold us a low millage 2016 G Wagon at a great price. Bill Favini was our sales representative and he patiently answered all of our questions. He even let my third-party mechanic evaluate the vehicle. Bill's transparency and responsiveness made us confident that we could trust RBM. And then when we showed up to purchase the vehicle, we were treated like royalty from the moment we walked in the door, making sure we knew everything about the vehicle, including how to drive it, how to wash it and how to use the technology in it. More
by shane_lord
Employees Worked With
Bill Favini
February 17, 2022
Very professional dealership and smooth vehicle purchase process. Andy Sayers was very knowledgeable and helpful and was great to work with. From start to finish the process was painless and efficient. Th process. Andy Sayers was very knowledgeable and helpful and was great to work with. From start to finish the process was painless and efficient. Thank you for a great car buying experience. More
by Saed Zakaria
Employees Worked With
Andy Sayers
