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RBM of Alpharetta
Alpharetta, GA
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,778 reviews
November 26, 2022
Reza listens well and address all of our issues and concerns...he is a class act. concerns...he is a class act. More
by Jojogarberry
November 26, 2022
We did not feel pressured or rushed when working with Juwan. His priority is to listen to your wants and needs while educating you about the options that might best fit your purchase goals. Juwan. His priority is to listen to your wants and needs while educating you about the options that might best fit your purchase goals. More
by Dpittman
November 24, 2022
Jeff was meticulous in providing great insights to our different options in the G SUV category. We went in looking for a new 22-23 GLB, walked out with a 22 GLC for about $1k more based on the no pressu different options in the G SUV category. We went in looking for a new 22-23 GLB, walked out with a 22 GLC for about $1k more based on the no pressure info provided by Jeff. Our finance person, Lisa, was very friendly and down to Earth. I would highly recommend this dealership. I’m sure there are other great sales rep but our tried and true, was Jeff. More
by camillo
November 23, 2022
Due to the efforts of Kyle Edson, I have become a huge fan of RBM. Without a doubt, his courtesy, attention to detail, and overall knowledge was the best that I have experienced. The dealership is beauti fan of RBM. Without a doubt, his courtesy, attention to detail, and overall knowledge was the best that I have experienced. The dealership is beautiful, customer service is excellent, and the Service Department goes over and above as well. For excellence in your vehicle purchase, give Kyle a call! More
by robbonine
Employees Worked With
November 23, 2022
Gwen Moss went above and beyond to assist us with our vehicle purchase. Her professionality and flexibility made the entire process smooth and pleasent. We highly recommend this dealer! vehicle purchase. Her professionality and flexibility made the entire process smooth and pleasent. We highly recommend this dealer! More
by Lester Picart
November 23, 2022
Dan is the best salesman I have had. He is patient with his customers and them the outpost respect. The best thing is the non pressure attitude he display. He flows with the direction of He is patient with his customers and them the outpost respect. The best thing is the non pressure attitude he display. He flows with the direction of his clients while guiding in the best way possible. Ad far as RBM, the place is very welcoming. You don't feel overwhelmed and pressured to do do anything. I will invite anyone looking for a Mercedes-Benz to go to RBM and judge for yourself what customer service is and should be. More
by rick2534
November 22, 2022
My sales representative, Mark Higgs was very helpful and responsive to my questions. He made the purchase of my new vehicle very simple. I will recommend him and RBM to my friends . and responsive to my questions. He made the purchase of my new vehicle very simple. I will recommend him and RBM to my friends . More
by Jyoti_sh
November 22, 2022
Very well maintained showroom. People are courteous. Decent lounge. Lots of models on display. Always a pleasant experience walking around the showroom. John is a great guy to w People are courteous. Decent lounge. Lots of models on display. Always a pleasant experience walking around the showroom. John is a great guy to work with. The entire experience has been nothing but pleasant. I’ll definitely reach out to him for my next Mercedes. More
by vm.thattikota
Employees Worked With
John Sauer
