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RBM of Alpharetta

Alpharetta, GA

5.0
5,345 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,345 reviews

February 15, 2022

Great customer service - fast, friendly and met all expectations. I would recommend Mark and the dealership to all my friends. More

by Hexter67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Higgs
Feb 16, 2022 -

RBM of Alpharetta responded

Thank you for your kind words about RBM of Alpharetta! We hope that Mark and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

February 14, 2022

Sid Karaca went above and beyond the call of duty to assist my wife and I in our auto selection and purchase. We are both handicapped and were in no position to wander around the lot looking at cars. We More

by russellcaso
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

RBM of Alpharetta responded

Thank you very much, Russell. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Sid could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 14, 2022

Sid Karaca was extremely helpful with the purchase of our new car. He was knowledgeable, easy to work with, and followed up without overdoing it. It was clear he wanted our business and made the process as More

by rbrooks991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

RBM of Alpharetta responded

Thank you very much, rbrooks991! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Sid took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

February 14, 2022

I purchased a new 2022 GT53 from RBM of Alpharetta. I have been purchasing and servicing all of cars there for 18 years now. I am always impressed by the level of customer care they all give every custo More

by Ahmad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Leavy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Bacon and also Ramona Razavi, Elisabeth Sexton
Feb 14, 2022 -

RBM of Alpharetta responded

Thank you very much, Ahmad. We are grateful for the kind words and we thank you for your business and loyalty. RBM of Alpharetta is delighted to hear that Dan, Peter, Mary, Elisabeth, Lisa and Andrei could provide you with a professional and engaging experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 14, 2022

Gwen was absolutely amazing! As a first time luxury car buyer, I was extremely nervous. She made the process easy and answered every question with ease. She over delivered with s More

by ciararoyston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
Feb 14, 2022 -

RBM of Alpharetta responded

Thank you, Ciara, for the wonderful review. We are pleased to hear that Gwen took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

February 13, 2022

Effortless tiding through my purchase. Jeff made everything crystal clear. He presented all I needed to know professionally More

by ayubkhan557
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

RBM of Alpharetta responded

Thank you very much, ayubkhan557! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

February 13, 2022

RBM is our go-to dealership! We've purchased our last 4 vehicles from them. Dan Berry is knowledgeable, helpful, and professional! Our service advisor, Don Ratajski, makes sure that each service appointmen More

by MBowman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
Feb 14, 2022 -

RBM of Alpharetta responded

Thank you, MBowman! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Dan and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 12, 2022

Awesome experience at this dealership. I recommend Royce. He was great on every step through purchase. More

by hideazure
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

RBM of Alpharetta responded

Thank you, hideazure, for the wonderful review. We are pleased to hear that Royce took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

February 12, 2022

It was such a pleasure working with Gwen. She was knowledgeable and very personable. Gwen felt like a family member who cares about what you want and how you feel. The long drive to the dealership wa More

by Dcpearson84
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
Feb 12, 2022 -

RBM of Alpharetta responded

Thank you, DCPEARSON84, for the kind words about RBM of Alpharetta. We're delighted to hear that Gwen took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new vehicle, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

February 12, 2022

We have purchased 7 cars from RBM - The sales We have purchased 7 cars from RBM - The sales experience with all purchases has been excellent - With the last 2 Mercedes the experience with Jeff More

by Ron Hadaway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

RBM of Alpharetta responded

Thank you, Ron. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Jeff could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

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