Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,776 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,776 reviews
August 24, 2022
Great experience overall. Reza was a big help through the whole process. The whole RBM staff was great. Reza was a big help through the whole process. The whole RBM staff was great. More
by Will Burnett
Employees Worked With
August 24, 2022
I had Mr. Azizi as my salseman and he was an absolute pleasure to work with. Azizi as my salseman and he was an absolute pleasure to work with. More
by danielcemmitt
Employees Worked With
August 24, 2022
Vadim is the ABSOLUTE BEST! He is knowledgeable, efficient, and kind hearted. He made this process seamless and advocated for us throughout the entire process! We highly recomme He is knowledgeable, efficient, and kind hearted. He made this process seamless and advocated for us throughout the entire process! We highly recommend him and this dealership! More
by Dja
August 23, 2022
My appointment was with Mark Higgs, he followed up my internet request on a Sunday and called me back, answered all my questions. He is fantastic sales man, very knowledgeable and professional. I was ver internet request on a Sunday and called me back, answered all my questions. He is fantastic sales man, very knowledgeable and professional. I was very pleased with my trade-in value and $ negotiation for the pre-owned 2018 C-300 Sedan. He patiently answered all my questions. I would highly recommend buying a vehicle from Mark. Thank you so much Mark, you are awesome ! More
by Usakitcha
Employees Worked With
Ramona Razavi, Mark Higgs
August 22, 2022
I have know Rich Alder for many years and he is a delight to work with. I was "schooled" on my EQS by Mark (I believe) was extremely knowledgeable and personable. I cannot say enough nice things about this to work with. I was "schooled" on my EQS by Mark (I believe) was extremely knowledgeable and personable. I cannot say enough nice things about this dealership and the people More
by ttalentino
Employees Worked With
Rich Alder
August 22, 2022
Mark has a great attitude and he is very knowledgable about the car! We went to other dealerships and they acted like we were begging them to sell us a car. Mark was genuinely excited to show us the f about the car! We went to other dealerships and they acted like we were begging them to sell us a car. Mark was genuinely excited to show us the features of the car. The car we got is amazing and it is not much more expensive than the ones that we have been considering. It is the only car that my husband and I can agree on! More
by Mei31415926535
Employees Worked With
Mark Higgs
August 21, 2022
Vadim is the absolute best car sales person i've ever worked with. And, I've worked with a gazillion.....kind...thoughtful.....went the extra mile, and then some....not pushy at all....super easy....can worked with. And, I've worked with a gazillion.....kind...thoughtful.....went the extra mile, and then some....not pushy at all....super easy....can't wait to buy my next car from him... More
by anemer391
Employees Worked With
August 20, 2022
Everyone was very friendly. Gwen was absolutely AMAZING when it came to helping me out! She was so warm and welcoming with my family. Very knowledgeable about the cars, features Gwen was absolutely AMAZING when it came to helping me out! She was so warm and welcoming with my family. Very knowledgeable about the cars, features, and warranties. If it wasn’t for her I probably would’ve walked away without a car. I had already visited another dealership prior to coming to RBM of Alpharetta and Gwen made me feel welcome and was interested in selling me a car. I would love to have my friends and family come here from now on! More
by mitsylevy09
August 20, 2022
My appointment went well obviously, I bought a car. Gwen brought calm to my storm. Her knowledge over every Mercedes model help me differentiate my vehicle needs. We need more saleswomen like Gwen. Wel Gwen brought calm to my storm. Her knowledge over every Mercedes model help me differentiate my vehicle needs. We need more saleswomen like Gwen. Well done! Huge asset to the Mercedes family. More
by msrgc
Employees Worked With
