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RBM of Alpharetta

Alpharetta, GA

5.0
5,812 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,812 reviews

March 08, 2022

Ramona and Vadim are the best you’ll ever come across! Always a phenomenal experience at RBM! I have now taken delivery of three vehicles from RBM and have a fourth on order. Sales department and service More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Steve Byrd
Mar 09, 2022 -

RBM of Alpharetta responded

Thank you, Steve. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Vadim & Ramona could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 08, 2022

Jeff helped in every way to meet my budget and provide a car that soothes my needs More

by An assignment
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

RBM of Alpharetta responded

Thank you, An Assignment, for the wonderful review. We are pleased to hear that Jeff took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

March 07, 2022

I really enjoyed my experience with RBM Alpharetta and working with Royce to purchase my first car. The process was easy and fun! More

by Polara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce Worley
Mar 09, 2022 -

RBM of Alpharetta responded

Thank you very much, Polara! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Royce took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

March 07, 2022

Very helpful no high pressure sales tactics! Vadim is a wonderful representative for RBM Alpharetta More

by Bob white
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
March 05, 2022

Mr. Higgs was phenomenal to work with my car buying experience smooth just like my Merecedes. More

by carmeshasanders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Higgs
Mar 07, 2022 -

RBM of Alpharetta responded

Thank you very much, Carmesha! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Mark took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

March 04, 2022

David Wang is great! This is the 3rd car we have purchased from him. RBM Alpharetta is great! More

by ebiros
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
Mar 07, 2022 -

RBM of Alpharetta responded

Thank you, ebiros, for your continued loyalty and business. We are pleased to hear that David took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

March 03, 2022

RBM of Alpharetta Mercedes-Benz provided exceptional service. Bill Favini was a pleasure to work with as he went above and beyond to meet my needs and budget. Bill was knowledgeable and honest, and mad More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

RBM of Alpharetta responded

Thank you very much, Ken. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Bill could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 03, 2022

John contacted me quickly and has answered all of my questions. His follow up is amazing without being too pushy. More

by conneralaina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
Mar 03, 2022 -

RBM of Alpharetta responded

Thank you very much, conneralaina! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that John answers all of your questions without making you feel pressured! Your complete satisfaction is paramount to us. Best wishes, RBM of Alpharetta

March 03, 2022

Reza was great! He went above and beyond to make sure I was happy and comfortable in my new vehicle. More

by kslooft
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

RBM of Alpharetta responded

Thank you, kslooft, for the wonderful review. We are pleased to hear that Reza took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

March 01, 2022

Excellent sales. I couldn’t be happier with my car and experience. I didn’t buy a really expensive car but they treated me like I did. I tell everyone that I know tha More

by Christy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Alder
Mar 01, 2022 -

RBM of Alpharetta responded

Thank you, Christy, for the wonderful review. We are pleased to hear that Rich took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

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